Website Hollywoodbets
Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a la… read morerge variety of events and markets to bet on, with expert betting support both online and in store. We offer local and international horse racing betting, an extensive range of sports betting from soccer to American Sports as well as our fantastic Lucky Numbers international lottery offering. Betting is offered 365 days a year. We are also proud to provide live betting with our Live In-Play and Betgames Africa options. After opening our first branch in Durban in the year 1999 we took the leap and joined the online community with the launch of our website www.hollywoodbets.net in 2006. Our mobisite www.hollywoodbets.mobi was created soon after that in 2009 as the business expanded. Hollywoodbets now has over 80 branches spread across six of South Africa’s provinces as well as one branch in Mozambique. Additionally, we provide our customers with a variety of betting platforms including USSD betting, via our Phone-A-Bet call centre, the mobisite and website as well as the feature phone application. Our values include service excellence, commitment to achieving our objectives, ubuntu, integrity, innovation, enthusiasm and accountability, and they underpin everything we do. For that reason we believe in investing in our team, and we’ve seen many people rise through the ranks. Hollywoodbets strongly believes in investing in the communities that we operate in, and we support charitable organisations and grassroots sports teams around SA on an annual basis. For more on the Hollywoodbets My Community Programme please visit our dedicated sites http://csi.hollywoodbets.net/ and http://sponsor.hollywoodbets.net/.
Responsibilities
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Senior Retail Operations Support Team Leader to be based in Umhlanga, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will responsible to provide leadership and management of the team of Retail Operations Support Specialists and Retail Operations Administrators. To provide operational assistance to all Regional Management and Teams when required in addition to providing technical/ operational assistance to Operations Management Team.
You Bring:
Drivers License
2 years driving experience
MS Office experience
A Bonus To Have:
Diploma Degree Certificate in Retail Management
3 years experience as a Bookmaking Clerk/ Manager or equivalent experience preferred.
What You’ll Do For The Brand:
General management and technical support and assistance to the Retail Operations Support Specialist and Retail Operations Administrators.
Setting uniform standards within all functions to Regional and Branch Support.
Create and implement the continuous upskilling and improvement for the Retail Operations Support Specialist and Retail Operations Administrators.
Guided responsibility for implementation and updating of all policies and procedures together with the Retail Operations Junior Business Partner.
Approve all types and forms of communication to be sent to Retail outlets and Regional Managers.
Provide assistance to the Retail Operations Business Partner (Junior) and Retail Operations Business Partner for administrative functions.
Directly liaising with Developers and IT infrastructure team relating to practical problem solving as it affects Branch Operations.
Meet with Internal Audit on a monthly basis to ensure there is continuous communication and solutions to queries.
Build strong working relationships with Regional Managers and Area Managers assisting them when they request.
Continuously looking to improve efficiency and effectiveness through ongoing learning and new techniques.
To assist with any Operational tasks dispatched by the National Operations Manager.
Execute on any ADHOC requests from Executive/ Senior Management
What You’ll Bring To The Team:
Demonstrate good analytical skills.
Strong computer skills.
Demonstrate creative skills.
Strong sense of accountability.
Work under pressure and able to meet deadlines.
Demonstrate excellent attention to detail.
Must be able to plan effectively and efficiently in order to meet deadlines.
Apply Before 10/03/2025
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