Website Dis-Chem Pharmacies
Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharma… read morecy chain by Professional Management Review, and has also been voted as Best Pharmacy, Best Medical Supply Store and Best Health Store in both The Star Your Choice and Pretoria News Readers Survey, as well as in the Leisure Options Readers Choice Awards. What makes this so special is that the readers voted for their favourite businesses or establishments, so we thank all our customers who voted for us. 23 Stag Road Midrand Johannesburg, Gauteng 1685 South Africa
Job Description
Dis-Chem Pharmacies has a position available for a Careline Representative at our Head Office in Midrand. You will be required to Interact with Dis-Chem`s customers and provide them with information to address inquiries regarding products and services. You will also be required to help resolve any customer complaints and concerns.
Minimum Requirements:
Essential:
Grade 12 / Matric
Minimum 1 Year in Administration or Public Relations
Advantage:
Administration, Customer Service or Public Relations Qualification
Job Specification
Ensure accurate data capturing and completion of documentation gets done.
Accurate Process of Transaction – TRMS – capturing and reporting.
Ensure effective internal communication (within customer service/benefits programme).
Escalate compliments, complaints and product sourcing to supervisor daily.
Ensure effective external communication (customer – feedback provided).
Ensure Store Manager and relevant employees are kept informed of all elements regarding the Dis-Chem Online store.
Create a central point of contact for all general queries, compliments and complaints.
Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
Competencies
Essential:
Microsoft Office – Word, Excel, PowerPoint and Outlook
Administration and customer relations
English and 2nd Additional Language – Read, write, speak and understand
Knowledge of the POPI and consumer protection act
English – Read, write and speak well
Communication skills
Understanding problems and solving – problem-solving, patient and working under pressure
Honest, trustworthy and accuracy
Special conditions of employment:
South African Citizen
MIE, clear criminal and credit
Driver’s license and own reliable transport
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
Closing Date 17 September 2025
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Apply via company website ( http://dischem.pnet.co.za ) or