Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Job Purpose
The Business Analyst (BA) is responsible for a full range of activities which ensure the operational effectiveness and excellence of Hollard. The BA is the main link between business and IT and as such must have skills within both areas. Strong communication skills are required to elicit requirements, deliver solutions and resolve issues. The BA will be required to work on multiple projects concurrently and manage his/her time effectively. A friendly outlook on life with a can-do attitude.
Key Responsibilities
Process
Analyse and define Business requirements
Produce Business Requirements Specifications (functional, business rules, communications and other)
Produce accurate mapping of “As is” and “To be” processes
Assist in identifying project risks
Track delivery of requirements and provide regular, continuous and accurate feedback to project management team
Participation in and sign-off of user acceptance testing, pilot and production testing
Produce User Stories (when required)
General
Adhere to set process standards
Define and design business solutions that meet customer requirements
Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollard’s quality guidelines and standards)
Perform efficient and effective JAD facilitation with relevant project stakeholders
Teamwork
Build and maintain meaningful relationships with stakeholders
Coach and mentor peers/juniors
Customers/Stakeholders
Hollard is South Africa’s largest privately-owned insurance group. Your customers can and will range through all the business units within Hollard as well as our partners
Required Knowledge and Experience
Required Experience (relevant or in a similar role)
AI knowledge an advantage
5 or more years of Business Analysis experience
3 or more years within a SLDC/Agile
Experience in the Insurance industry preferred.
Required Knowledge and Skills
Conduct Research
Business analysis methods, practices and techniques
Business process modelling and mapping
Continuous self-improvement in
Elicit and refine requirements
Understand and define the problem
Match solution requirements to problem
Troubleshooting ability
Analyse potential value and make recommendations
Business knowledge
Technology
Proven track record of successfully implementing technology projects
General understanding in the areas of application programming, database design and project management is highly desirable
Driven to deliver
Delivery and solution orientated
Self-motivated, resilient and able to operate independently
Excellent ability to work in a team environment
Excellent Communication skills, both written and verbal
Strong negotiation and conflict resolution skills
Excellent stakeholder management skills with experience of working effectively in a matrix resourcing structure
Attention to detail
Organizing and planning
Time and own workload management skills
Well organized, realistic and reliable
Able to work well under pressure and to deadlines
Business Writing
Group facilitation
Experienced/knowledge of various systems development Life Cycle/s (Waterfall, Agile, Scrum, Kanban)
Educational Requirements
Matric
Business Analysis qualification (ADBA NQF6 FTI preferred)
Project Management qualification an advantage
Product Owner qualification advantage
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Apply via company website ( http://www.hollard.co.za ) or