Alstom
THE PURPOSE OF THE PRODUCT INTRODUCTION ENGINEERING TECHNICIAN ROLE IS TO:
Troubleshooting of Alstom products at customer site in order to ensure their availability. Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.
THE MAIN RESPONSIBILITY WILL BE:
Effective performance of Troubleshooting, repairs, Field modifications and testing activities
Gather Industrial requirements Engineering has to comply with, during product specification and design. Explain them to Engineering.
Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
Carry out Fleet check activities through TCMS data analysis and physical inspections
Reports & register any deviation (failure/event) in Failure Management data base including configuration data
Support operation helpdesk
Execute test & troubleshooting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
Adhere to all Fleet Maintenance and Product Introduction processes, procedures and relevant SOP’s during the performance of work activity and presence on work sites.
Support / execute Implementation of Field Modifications and repairs as needed
Support specific technical investigations by Engineering or internal/external Suppliers to improve reliability, availability and general performance of the 23E locomotive fleet
Identify and recommends preventative and corrective actions
Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
Ensure good information flow about interventions & operations within Troubleshooting team to support shift transition, if needed
Lead Troubleshooter team, if needed
Instructs and directs contractors in facilitating repairs if needed
Conducts peer reviews of PI activities and provide technical leadership if requested
Perform fleet check to ensure quality when required
Contribute to Return of Experience
Compliance and adherence to Environment, Health, Safety and Quality rules, procedures and policies at all times.
Complete industrial documentation: industrial data sheets, IMFU (Industrial Maturity Follow-Up)
Ensure that all quality standards are always met
Follow depot/site procedures and instructions, both from the Company and from the customer
Ensure that quality standards of components are met
Implement 8D Practices and PPS Practices as and when required
Ensure Zero outstanding NCR’s
Locomotive Configuration – Ensure serialized numbers are logged in MAXIMO / GSI
I-Forms – Attend to I-Forms; Raise product related Issues; Report Incidents and Complete Actions
Comply with all safety related training and ensure up to date certifications as required i.e. working at heights
Report any and all safety concerns as per Company procedure
Collaborate with EHS and Quality teams to ensure we put safety first and maintain first class quality
Accurate and up to date Reporting and Data management
Initiate work through Maximo, update, and close work orders on Maximo /GSI
Ensure that test documentation are filled out and placed in data file
Ensure that accurate reporting of work performed are done on MAXIMO / GSI.
Ensure accurate and comprehensive reporting after testing activities
Ensure that routine testing and type testing documents are completed
Ensure comprehensive and accurate failure reporting are done
Ensure proper record keeping
Support the Commissioning Engineer with reporting where required
Model the AIR values of the Company and always act ethically and compliant
Continually model Alstoms AIR values
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Make an effort to stay relevant and up-to-date with legislation, new developments, product knowledge, policies and procedures etc
Take ownership and accountability for tasks and activities as well as demonstrate effective self-management
Maintain a positive attitude and respond openly to feedback
Handle stress in ways that do not negatively impact others
Continually share and communicate learnings
Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
Comply with Alstoms Ethics and Compliance procedure
Complete performance management assessment
Take ownership of own development and comply with any mandatory learnings instructed by the Company
Always put safety first
THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:
B.Tech Engineer (Electrical / Electromechanical)
Minimum 10 years working experience (at this level) in a electrical/electronic/pneumatic testing environment
Environment, Health and Safety knowledge/exposure
Hands on Test & Commissioning, fault finding & repair experience
Working experience in Mechanical and Electrical Fault-finding
Experience in analytical fault reporting and report writing
Ability to read and understand drawings and schematics
Experience in Industrial activities related to Electrical, Control, onboard communications & network systems within process industry, railways or factory automation
Railway industry knowledge will be an advantage
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES
Agile mindset
Inclusive mindset
Responsible mindset
Ability to see in color
Sound MS Office skills
Good knowledge in IT tools and smart devices
Fluent in English Verbal and Written
Team Player. Spirit of “Team Trust Action”
Self-Motivation
Result driven
Customer orientated
Ability for problem-solving and efficient decision-making in environment
Ability to work across sites/functions in a multi-cultural environment
Understanding of computer System Diagnostic
Solid Electrical / Mechanical background and understanding of engineering principles
Knowledge of maintenance engineering principles
Willing to work shifts and standby as and when required (possible weekend work)
Must be capable of working independently
Ability to travel nationally if required
Valid Driver’s License
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