Website The Estée Lauder Companies Inc.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, … read moreLab Series, Origins, M·A·C, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD. We are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.
Description
The District Manager is responsible for driving sales performance and customer experience within her/his area in Retail and Wholesale doors, taking actions when needed, in collaboration with Sales and Brand teams. She/he develops and executes the Retail Sales targets by area, by brand and by store. Manages and develops Store Managers as well as the staff in wholesale locations. Develops top door strategy in conjunction with Sales Manager and Brand teams.
Key Responsibilities:
In conjunction with Sales Manager, develops and executes the retail Sales targets by area, by brand and by store:
Implement strategies to ensure targets are achieved and possibly exceeded
Monitors key success metrics, and together with her team creates and executes action plan whenever it is necessary
Actively exploit business opportunities to deliver and over-deliver plans
Manages the Store Managers in Retail and Wholesale POS locations:
Leads, motivate and develops teams to achieve sales target and deliver high-touch customer service.
Sets the tone for excellence in execution in-stores and driving expectations of Excellent Customer Experience
Develops and upskills team in retail management and drives the improvement of commercial and sales performance
Ensures operational efficiencies and control the completion of procedures
Ensures strong staff coverage across all Retail and Wholesale POS locations in accordance with needs
Develop and nurture strong, effective and productive business partnerships with Store Managers, Area Sales Managers and Mall Management teams, as well as strong collaboration is crucial with District Managers and Sales Team
Qualifications
Leadership skill – comfortable managing and supervising people
Team Coaching, Experience in Training
Public speaking, communication and presentation skills
5+ years management and/or customer experience in Retail is a must
Analytical skills (planning, budgeting)
Ability to function in a fast-paced environment
Independence of Action and accountability
Excellent problem-solving skills and able to make decisions
Demonstrate flexibility and ability to manage change with a positive mindset
Embrace the company’s corporate philosophy
Computer skills including Excel, Word, Outlook and PowerPoint
Knowledge of X-store POS system and Power BI is an advantage
Advanced level of English both in written and verbal form
Maximize in-store presence
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