Website TFG (The Foschini Group)
TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises … read moreof the following 22 exciting retail brands; @home, @homelivingpace, American Swiss, Charles & Keith, Colette, DonnaClaire, Duesouth, Exact, Fabiani, The FIX, Foschini, G-star Raw, hi, Markham, Mat & May, Next, Phase Eight, SODA Bloc, sportscene, Sterns, Totalsports and Whistles. Cape Town, Western Cape
Key Responsibilities:
Scheduling of Assessments
Confirming of All RMA Orders
Scheduling of pick up and deliveries of completed RMA’s
Record confirmed customer details on the delivery schedule
Ensure that communication is provided to the staff that request deliveries for customers
Ensure that all customers that are booked for assessments are to be contacted in the morning of the assessment.
Effective teamwork and self-management
Driver’s license.
Experience and Qualifications:
Grade 12 or NQF level 4 equivalence
1-2 years customer service experience
Knowledge of RMA scheduling process
Upholstery background.
Skills
Computer literate
Must be able to handle conflict
Customer service orientated
Good verbal and written communication
Teamwork and self-management
Microsoft Office
Good Administration skills
Great customer service.
Problem-solving skills.
Sense of fairness.
Sense of order, planning ability.
Strong personality.
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Apply via company website ( http://www.tfg.co.za ) or