Website DHL Supply Chain
Deutsche Post DHL is the world's largest logistics company, now in over 220 countries and territories worldwide, particularly in sea and air mail. The company delivers over 1.3 billion parcels per year. The company was founded in the United States in 1969 and expanded its service throughout t… read morehe world by the late 1970s. South Africa Head Office, Corner North Reef and Barbara Road , Johannesburg, Gauteng, South Africa
Business Overview
This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Kempton Park: Plumbago Multi-User
Role Outline
To take full operational, commercial and budgetary responsibility for the management of the warehouse. Ensure performance targets are met and exceeded. To lead by maintaining a high standard of ethics, compliance with company policies and operating procedures. To contribute to the development of strategy of the business as part of the team. To maximise the performance of the operation by directing the daily, weekly and monthly activities. Providing leadership, motivation, training and development of the workplace, executing against customer requirements, operational performance and “making DHL a great place to work”.
Key areas of responsibility include:
Delivery of key financial performance measures
Managing Operations within the budget as set by the Client
Meet and exceed operational service levels.
Achievement of contractual Key Performance indicators.
Drive and develop team culture.
Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees.
Manage Human Resources
Management of team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff.
Ensure appropriate staffing levels
Ensure high level of competence in staff
Manage Industrial relations by ensuring that appropriate disciplinary actions is taken.
Manage Relationships
Operationally manage relationship with Trade Union, conduct negotiations within budget levels maintain an healthy, positive relationship.
Compliance with statutory and company policies and procedures
Ensure team compliance with statutory and company policies on:
Health and Safety
Employment Equity
Labour relations
Legislative
Environmental issues
Including regular monitoring to ensure these areas are maintained at a high level of compliance.
Professional Relationship
Principled, professional approach ensure and co-ordinate interaction with the Client and Customers in order to achieve a maximum benefit to all.
Operational Return
Budget
Produce an annual budget in line with Company guidelines
Change Management
Effective leadership and management of the operational and administrative teams
Delivery of safe, secure, clean and fair work environment for team members
Team Building and Moral Management
Ensure compliance to SOP’s (Standard Operating Procedures)
Responsibility for all issues relating to Health & Safety and the Environment
Maximise accuracy, productivity, and space utilization
Ensure daily or weekly workload planning and volume forecasting routines are accomplished
Maintained stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock
Maintain appropriate information / reporting systems to monitor site performance on an ongoing basis
Qualifications/Experience
Grade 12 / Matric – Essential
Educated to university degree level or equivalent professional qualifications in conjunction with relevant experience will also be considered
3-5 years’ experience of working in Warehouse/Logistics environment
3 years’ experience in a managerial role
Skills/Competencies
Good written and communication skills and understand basic arithmetical principles
Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
Excellent interpersonal, leadership, motivation and planning skills
Ability to co-ordinate all staff and assets in warehouse department
Person should know what products are handled by the Company
Person needs good understanding of distribution and transport methods
Person should be able to enforce health and safety procedures and identify hazards
Knowledge of clients requirements and customer needs
Person should have a good understanding of quality as a key value
Awareness of importance of security
Operational knowledge and understanding of service delivery
Ability to understand instructions and to accurately carry out instructions – must listen effectively and convey ideas logically
React to customers in a courteous and professional manner and maintain at the highest level
Person should be able to propose different solutions to problems – must be able to act of their own without being urged to do so
Knowledge of logistics market trends, opportunities and challenges
Commercial breadth, i.e. general management experience
Strategic tools/techniques approaches and strategy determination
Languages
English – verbal and written.
Apply via company website ( http://www.dhl.co.za/en ) or
careers.dhl.com