Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Job Purpose
Actively supervise the underwriting team.
Organize day to day operations by establishing priorities, assigning work and scheduling tasks.
Maintain the standards of the underwriting department thus enhancing the image of Hollard.
Ensure all technical aspects within the underwriting team is adhered to
Key Responsibilities
Operations Management: Ensure that targets and standards are maintained with the processing of new business, endorsements, renewals, and post loss. Manage compliance with SLA’s.
Reporting: Provide necessary reporting on financial and operational indicators relating to underwriting administration, i.e., daily, weekly operating report, loss ratios, outstanding mail count, motor discount report, renewal comparison report, growth etc. Provide feedback (reporting) to senior management on achievements, pending issues, problems, and suggested recommendations.
Technical expertise: Ensure that policy transactions (new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately.
Ensure reconciliation and allocation of all premiums received from intermediaries/brokers within the prescribed period.
Underwriting/Risk Analysis: Analyze qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price.
Customer service: To ensure that customer service standards are maintained in accordance with service level agreements.
Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
Coaching and support: Providing informal and formal coaching support to team.
Employee Growth: Take responsibility for your own career growth and have regular discussions with the relevant role players.
Required Knowledge and Experience
Sound understanding of commercial and short-term insurance with at least 5 years’ experience 3 years in supervisory position) including:
Underwriting procedure
Claims procedure
Insurance terminology
Legal knowledge (prescription act, insurance act, FAIS)
Risk management
Reinsurance and treaties
Product knowledge
Financial knowledge
SASRIA
Educational Requirements
Min Matric
NQF level 5 or equivalent Qualification
Bcom Qualification – Advantageous
Deadline:14th September,2025
Apply via company website ( http://www.hollard.co.za ) or
hollard.erecruit.co