Website M-KOPA
M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighti… read moreng, televisions, fridges, smartphones, financial services and more. Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership overtime through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA.
What You’ll Do:
Drive Sales Operations Excellence
Lead and scale the Sales Operations Centre of Excellence across South Africa.
Design efficient, scalable sales processes to support 1,000+ field agents.
Develop operational playbooks for consistency nationwide.
Optimise territory planning, market densification, and expansion initiatives.
Manage the adoption of sales technology and tools.
Oversee commission and incentive programmes with precision and fairness.
Enable Cross-Functional Collaboration
Act as the critical link between Sales, Retail, Logistics, and Customer Care.
Partner with Warehouse & Logistics to ensure product availability for sales teams.
Collaborate with Marketing on campaigns and lead generation.
Work with Finance on sales forecasting, budgeting, and performance management.
Support product launches and new market entry strategies.
Build Sales Capability & Training
Oversee onboarding and training for new hires across the country.
Create enablement resources: product knowledge guides, playbooks, and competitive intelligence.
Partner with Regional Managers to roll out continuous learning and skills programmes.
Track and measure training impact using performance data.
Power Performance Through Data & Insights
Develop KPIs, dashboards, and metrics to monitor performance.
Analyse sales data to identify trends, opportunities, and bottlenecks.
Provide insights that shape leadership decision-making.
Maintain accuracy and integrity across all sales reporting systems.
What Success Looks Like
Seamless coordination across Sales, Retail, and Operations teams.
Improved productivity and reduced admin for field agents.
Empowered, well-trained sales teams hitting ambitious targets.
Data-driven insights influencing commercial strategy.
Recognition as a trusted partner by leadership and sales teams.
Successful support of new products and market expansions.
Apply via company website ( N / A ) or
jobs.ashbyhq.com