Website Mustek Limited
Mustek Limited is one of the largest assembler and distributors of personal computers and complementary ICT products in South Africa. The Mustek Limited Group was established in 1987 and also includes Rectron. Mustek Limited combines the best of local assembly capabilities through its Mecer brand, … read morewith a multi-national product portfolio via a broad range of top tier brands, including: Acer, ASUS, Samsung, Lenovo, Brother, Microsoft Volume Licensing, Brand-Rex, Huawei, miniflex, Mustek Security Technologies and Mustek Energy, to name a few. Through its broad-based distribution strategy, Mustek Limited is focused on being the country’s ICT supplier of choice. Due to its nation-wide footprint and competitive pricing, Mustek Limited prides itself on its service offering capabilities for a wide range of technology and end-user needs. 322 15th Road Randjespark Midrand South Africa 1685
Job Purpose:
To assist the Cloud and Software Team in growing business and opportunities by e.g., qualifying opportunities and recommending solutions based on the clients’ requirements, assisting with the tender processes and providing business support (internal and external) to Mustek Cloud and Software customers, etc.
Responsibilities:
Business Development
Assist the Cloud & Software Team in growing the run–rate business.
Grow Mustek Market share and awareness in Cloud and Software.
Design solutions in conjunction with Sales Engineering based on clients’ requirements
Assist with tender processes
Conduct demos and POC on Mustek Solutions
Monitor accurate and correct delivery of solutions sold (Internal and External Stakeholders)
Ensuring quality of service by developing a thorough and detailed knowledge and understanding in area of work.
Ensure Salesforce pipeline up to date 24/7
Develop a clear understanding of the market needs.
Build and maintain good relationships with partners and End Users
Attending necessary training to upskill and maintaining certifications annually.
Attend and arrange meetings between relevant stakeholders
Regional travel when and if required.
Afterhours access and work when and if required.
Maintain a growth mindset
Customer Satisfaction
Maintaining partner and end-user relationships and delivering the best customer service
Refreshing and following up old quotes (part of courtesy calls)
Courtesy calls to customers
Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs
Promote the Mustek Eco System to partners and end-users
Weekly/Daily Customer facing visits feedback to be provided
Qualification and Experience:
Matric or Grade 12
Tertiary commerce qualification would be advantageous
5-7 years minimum business development / sales experience within end user and partner space.
Skills and Knowledge:
Project Management
Marketing principles
Customer service
Internal process and procedure/policy
Problem solving/analytic skills
Administration skills (e.g., Microsoft Office)
Verbal and written communication skills
People and customer management skills
Conflict management skills
Networking skills
Communication skills
Evaluative skills
Customer relations skills
Numerical skills
Information processing skills
Relationship building skills
Influencing/persuasion skills
Negotiation skills
Organisational skills
Delegation skills
Presentation/public speaking
Attentiveness
Deductive reasoning skills
Comprehension skills
Creative skills/idea generation skills
Apply via company website ( http://www.mustek.co.za ) or
mustek.simplify.hr