Blue Label Telecoms
Job Purpose
The role of a sales agent is a critical one for a company’s sales and for the growth of its business by promoting the company’s goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customers.
Key Responsibilities
Sales:•
Selling products and services using solid arguments to prospective customers
Maintaining positive business relationships to ensure future sales
Establish, develop and maintain positive business and customer relationships
Achieve sales targets and outcomes within schedule time frame
Able to work comfortably in a fast-paced environment
Network with potential customers
Educate customers on each type of sale and make recommendations based on their need
Target Driven
Quality Assurance
Quality check information captured on systems with that given by Customer
Aims to deliver the highest standards of customer service and maintaining these standards by continuous evaluation of agents and resolution processes
Requirements
Competencies
Behavioural:
Honesty and Integrity
Accountability
Stress tolerance
Business acumen
Strong business sense and ability to reach sales targets
Communication skills (both written and
verbal)
Target driven
Product Knowledge
Disciplined
Problem Solving
Organisational skills
Multi-tasking
Team player
Delivering results and meeting Customer expectations
Following instructions and procedures
Coping with pressure and setbacks
Technical
MS Office skills
Knowledge and understanding of the following legislations: POPI Act
Knowledge and understanding of the Company. systems: TCH
Education
Grade 12
Experience
1 years’ experience in a sales environment selling cellular products
Product knowledge and product transfer
Quality assurance
Call centre certificate (advantageous)
Knowledge of C3D (added advantaged)
Microsoft Office (added advantage)
Proficient in English
Apply via company website ( ) or
blts.mcidirecthire.com