Website Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological de… read morevelopments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Overall Purpose of the Job:
Drive National growth for the Subscriber business through development and sale of new products and services, including the Personal Panic solutions
Minimum Qualifications and Experience:
Marketing degree or related diploma preferred
Fully Bilingual
3-5 years Managerial experience within a client centric environment
Extensive experience driving business expansion
Computer literacy in MS Office packages
Main Duties:
Manage and oversee the Mobile Panics Solutions portfolio that includes FindU, SecureMe and SecureMe Plus.
Identification of customer centric solutions (products and services) that are compatible with the FADT and FSG business strategy.
Compiling and presenting workable and sustainable commercial business models for the proposed products and services to the business
Establish B2B partnerships commercial clients, with the identified products and services on commercially viable and sustainable models
Inclusion on project teams (and lead project teams) to ensure rollout and execution of existing and approved projects, as well as monitoring and tracking of progress against forecast.
Developing of Go-To-Market strategies for the approved new products and services.
Manage integration of new models and business processes into the FADT platforms
Roll out and embed products and services into the FADT sales teams, to ensure adoption and that sales budgets are met and exceeded
Liaison and business development with stakeholders in the new products and services arena, including:
Vendors and strategic partners (external);
Internal teams (Group CIO, Chief Financial Officer, Product manager, etc.).
FADT Management
Compile weekly and monthly reports.
Attend management meetings when required.
Play support role to B2B sales, including attending client pitch meetings from time to time in driving sales objectives.
Encourage healthy communication between departments.
Implement and maintain business systems to ensure overall compliance.
Manage and grow strategic partnership lead volumes into the subscriber business.
Oversee the scope and integration of system.
Contribute to product marketing efforts, helping to position the product effectively in the market.
Lead all efforts in the ideation, design of new products and services.
Oversee the testing and quality assurance of new products to ensure compliance with regulations and industry standards.
Play a project management role ensuring timeous delivery of products and services.
Develop and maintain optimal processes and procedures for the delivery of products and services.
Conduct market research to spot market gaps, competitor analysis and capturing market feedback to improve products and services.
Behavioural Competencies:
Strategic Agility
Collaboration
Business Acumen
Drive for Results
Managerial Courage
Learning Agility
Managing Vision and Purpose
Championing Integrity and Trust
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