Website Hyundai Automotive South Africa
About Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servic… read moreing and parts availability. Many of the Dealerships in the Hyundai network have a long and well respected history in the motor trade and the dedication and expertise that have brought them to these positions will undoubtedly form the foundation for customer care in the future. Since inception, Hyundai SA has established a network of over 110 dealerships in Southern Africa, including Namibia and Botswana. Hyundai has a wide range of products and have a particularly good name for maintaining high customer service standards. Hyundai was founded in 1946 in Seoul, Korea. The name ‘Hyundai’ literally means ‘Modern era’, and from the very start the company quickly adopted a passion for progress which has been our hallmark ever since. In less than 50 years, the Hyundai group has become a world leader in building everything from ships to microchips, including consumer electronics, oil rigs and massive infrastructure projects. We even have our own steel blast furnace to process raw materials, many of which come from Australia, which provides enhanced quality control over our products.
Job Description
Hyundai Automotive South Africa is looking for a Sales Executive at one of its business units in Head Office (Call Centre). The purpose of the Sales Executive is to achieve targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
Specific Role Responsibilities
Duties & Responsibilities:
Develop the business to reach set sales targets for the month.
Drive specific strategies to retain and grow the existing customer base.
Manage customer expectations to ensure effective delivery of service.
Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
Identify and venture into new revenue streams.
Ensure customer’s escalation is managed and feedback is provided.
Negotiating the terms of an agreement and closing sales.
A strong understanding of industry and market trends and customer behavior.
Evaluate vehicles correctly.
Qualifications and Experience
Experience & Requirements:
Minimum Grade 12
3 years sales executive experience.
A Code 8 Driver’s License is vital.
Computer literacy
Proven track record of meeting regular monthly targets.
Skills and Personal Attributes
Customer and sales management
Understanding of compliance governing the retail industry (advantageous)
Experience in cold calling to develop a client base
Knowledge of dealership policies and procedures
Understanding of the broader competitive motor industry
Knowledge of economic and financial factors affecting the industry
In-depth product knowledge
Awareness of product image and corporate branding
Self-motivated with strong priority-setting and time management
Oral communication, negotiation, and influencing skills
Accurate customer needs analysis and qualification
Strong interpersonal and interactive skills
Ability to interpret customer behaviours and emotions
Strong administrative skills
Persuasive and confident in closing deals
Apply via company website ( N / A ) or
hyundai.erecruit.co