Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Role Objectives:
The Graduate will learn how to manage the end-to-end negotiation and settlement of Third Party Claims, pre litigation by ensuring operational efficiencies and quality service delivery. Strive towards service excellence.
Key Learning areas :
Process all Third Party claims in order to secure a successful liability ratio, Productivity and superior Customer Service are shown.
Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system
Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
Align own behaviour with the organisation culture and values
Achieve own performance objectives
Actively participate in own professional development and career path.
Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
Build positive customer relations and solve or escalate customer queries and complaints
Gather feedback on customer satisfaction and report to the relevant party
Identify and recommend areas / ways to improve processes.
Required Knowledge and Experience
Time Management & Prioritising
Identifying and Solving Problems
Making Decisions, Weighing Risks
Thinking Clearly & Analytically
Intermediate Excell and Word
Basic understanding of law of collision/ Law of Delict
Strong Administrative skills
Attention to detail
Good work ethics
Eager to learn
Team player
Positive attituide
Educational Requirements
Advantageous
Risk Management Diploma
Coding Diploma
Reporting Qualification
Intermediate Excell and WORD
Matric
BCom Law/LLB
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Apply via company website ( http://www.hollard.co.za ) or