Implementation Design Specialist Account Manager

  • Full Time
  • Gauteng
  • Applications have closed

Iress

The Implementation Design Specialist bridges the gap between product strategy and implementation within our Investment Management Business Unit. This role focuses on designing robust, scalable, and compliant solutions aligned with client requirements and product capabilities. It serves as a subject matter expert (SME), guiding implementation teams and supporting clients through complex deployments.

Some of the awesome things you would involved with:
Accountabilities & Deliverables 

Design practical solutions aligned with product capabilities and client needs.
Support deployment teams by creating repeatable design patterns and documentation.
Gather requirements through workshops and stakeholder engagement.
Act as a subject matter expert for implementation teams, guiding them through complex setups.
Partner with clients as a trusted advisor, providing training and helping them get the most out of our products.
Assist pre-sales teams with feasibility insights and integration advice.​

What you will bring:
Qualifications and Certifications

Bachelor’s degree in Investments, Finance, Computer Sciences or related field  (required).
5+ years of experience in solution design, systems design, or implementation within fintech or investment management.
Strong expertise in data modelling, system integration, and client-focused solution delivery
Knowledge of investment management technologies and standards.

Professional Skills and capabilities 

Requirements Definition & Management: Ability to gather, clarify, and document client needs, ensuring alignment with both product capabilities and client objectives.
Solution Mapping & Design: Competence in creating solution blueprints that balance scalability, compliance, and usability.
System Integration Knowledge: Practical understanding of how systems interact (data flows, APIs, interoperability).
Product Expertise: Quickly develops strong product knowledge, using it to design implementation solutions and influence improvements.
Documentation & Communication: Produces clear documentation and communicates technical concepts effectively to non-technical stakeholders.
Client-Focused Delivery: Strong stakeholder management skills; able to build trust and credibility quickly.
Quality Assurance Mindset: Identifies risks early, ensuring designs support performance, security, and compliance needs.

Behavioural Competencies​

Problem-Solving: Breaks down complex requirements into clear, actionable solutions.
Adaptability: Comfortable working in evolving client and product environments.
Collaboration: Works effectively across product, implementation, and client teams to achieve shared outcomes.
Initiative & Autonomy: Proactive in anticipating challenges and proposing solutions with minimal oversight.
Analytical Thinking: Uses evidence and insights to refine designs and optimise deployments.
Communication & Influence: Engages stakeholders with confidence, builds alignment, and ensures clarity.
Resilience: Maintains focus and quality under pressure or changing circumstances

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