Website Huntswood
We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer ser… read morevice, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question – working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.
About the Role
To support SA/UK teams to provide efficient, high-quality administrative support across the employee lifecycle by ensuring accurate data management, timely processing of HR transactions, and a positive employee experience.
The People Services Administrator plays a key role in delivering consistent, compliant, and service-oriented HR support that enables operational excellence across regions.
Responsibilities
Onboarding Enablement & Coordination
Prepare and issue compliant employment contracts and onboarding documentation across multiple regions (e.g., South Africa, UK, and future expansions).
Coordinate cross-functional onboarding activities (e.g., facilities, payroll, IT) to support a smooth end-to-end employee journey.
People Data Integrity & Lifecycle Management
Manage and maintain accurate employee data across all core HR systems (e.g., Payspace, Dayforce, YouManage), ensuring end-to-end data
integrity.
Execute employee lifecycle transactions (e.g., promotions, transfers, secondments) in alignment with defined SLAs, local market regulations, and audit requirements.
Perform critical inputs and audits on employee records, including personal details, job information, remuneration, and client allocations.
Leave Administration & Workforce Transactions
Administer leave-related and employee absence records via approved platforms.
Ensure alignment with market-specific policies and legislative standards.
Support and handle queries and escalations.
Service Excellence and Employee Support
Act as administrative support to HRBPs.
Triage and resolve HR-related tickets from employees and managers.
Issue standard HR documentation (e.g., confirmation of employment, certificates of service).
Compliance, Audit & Record Management
Maintain audit-ready records in line with statutory requirements.
Prepare and submit documentation for internal and external audits across regions.
Ensure HR documentation is updated, stored, and version-controlled across platforms.
Generate and maintain basic reports to support People Operations and Operations alike.
Process Improvement & Operational Effectiveness
Identify and recommend improvements for process standardisation and automation.
Support the development of SOPs to ensure scalable and consistent HR service delivery as the function grows geographically.
Minimum Requirements
A minimum of Matric/NQF 4 qualification
HR/People-related tertiary qualification is preferred
At least 1year BPO experience (familiarity with BPO workflows, KPIs, to ensure service excellence)
At least 2 years in an admin focused role (preferably in an HR administration or shared services environment)
Proficiency in MS Office Suite
Experience working on HRIS platforms is highly advantageous
Excellent communication (verbal and written)
Clear Disciplinary Record
Required Skills
Strong attention to detail and data accuracy
Excellent organisational and time management skills
Knowledge of HR systems (e.g., Dayforce, Payspace, YouManage, Paradox, SimplifyHR)
Ability to work under pressure and meet tight deadlines
Strong communication and interpersonal skills
Problem-solving and service-oriented mindset
Confidentiality and professionalism in handling sensitive information
Strong skills in Excel, PowerPoint and Word
Apply via company website ( N / A ) or
huntswood.simplify.hr