Website South African Airways (SAA)
South African Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and six African destinations – Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius and 2 domestic routes from Johannesburg to Cape Town and Durban… read more. SAA is a member of the largest international airline network, Star Alliance. SAAs core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 88 years of excellence and innovation to draw on.
Job Purpose
The role will provide a professional administrative and financial support service and will attend to all requirements related to Procedures, Support, and Finance matters.
The incumbents will also be responsible for office administration and adhoc services required by Airport Operations, ordering stationery and procuring items required by the operations, reconciliation and processing of vendor account payments and monthly statistical reports of operational costs.
The incumbent will provide administrative support to the Domestic, Regional and International airports, with respect to printed stationery, uniforms and other operational requirements. The role will also be required to support the optimization of the financial function whilst providing support to all airports.
Principal Accountabilities
Oversees the correct application of processes and systems in area of responsibility
Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner
Utilises technology to enhance internal and external customer expectations
Executes work outputs according to customer requirements
Adheres to Governance and Risk Management policies, processes and systems
Delivers on regular, irregular and timeous reporting of information to key stakeholders
Participates in continuous optimisation programmes, projects and initiatives
Provide support related to procedures, support and finance matters
Attend to and maintain meeting administration requirements
Create, update and maintain the data capturing functions
Plan, organise and implement required arrangements
Liaise (written and verbal) with the airline community and Airline’s Business units as required by management
Conduct benchmarking against other businesses and more specifically against other competitors in the industry in relation to meal vouchers, ACSA parking etc.
Actively track progress against action plans and flag any risks / delays that may impact progress and provide feedback to the Manager
Ensure that Airport Operations follows the appropriate governance systems and in line with future requests
Ensure regular quality assurance exercises or audits are conducted on the cleaning company at the airport
Compile monthly statistics for creditors, telephone, stationery, parking for all cost centres
Complete regular reports the team
Responsible for the arrangement of on time payment to creditors and service providers
Prepare and co-ordinate the updating and implementation of the Customer Services Manual, Passenger and Baggage Procedures
Prepare and co-ordinate the updating and implementation of the Customer Services Manual and the Ramp Handling Manual
Conduct research in line with best practices in relation to Passenger, Baggage and Ramp Procedures and Standard Operating Procedures for Airport Operations globally
Prepare obtained information and disseminate to Airport Operations globally
Attend to operational queries pertaining to Passenger and Baggage procedures
Design Process maps of Standard Operating Procedures
Facilitate and arrange meetings, take and compile minutes where necessary
Attend meetings on behalf of management as and when required
Process purchase orders for all items ordered
Perform reconciliation of payments made
Process documentation and spreadsheet for month end accruals
Confirm payments to creditors on SAP R3 system and forward remittance advise to the supplier and service provider
Process goods received on SAP R3
Maintain departmental database by identifying sources of information, assembling and verifying data
Qualifications & Experience
Grade 12 (Matric) or equivalent at NQF level 4
A 3-year diploma in a relevant filed at NQF level 6 and/or 4years working experience in the similar environment
Must have SAP R3
Knowledge and Skills
Knowledge of Airport Operations
Detailed understanding of financial policies and procedures
Extensive knowledge of office administration
Knowledge of a proper document management system
Knowledge of PFMA & Treasury Regulations
Knowledge of Procurement Governance
Vendor management
Drafting of SOP’s
Research capability
Draft and updating of manuals
Good interpersonal skills
Computer literate (MS Office Package – Excel, PowerPoint)
Able to manage stress
Planning and organising
Responsible / Accountable
Positive attitude
Self-awareness and control
Openness and willingness
Service/ Customer orientation
Good communication skills (verbal and written)
Good numeracy or accounting knowledge
Good business writing skills
Problem solving skills
Time Management
Resource utilisation
Information processing
Facilitation skills
Attributes
Effective communication
Technical expertise
Stakeholder relationships
Flexibility and adaptability
Drives results
Organisational awareness
Ethics and integrity
Collaboration
Apply via company website ( https://www.flysaa.com/ ) or
flysaa.erecruit.co