Organisational Development Facilitator Employee Relations Officer

  • Full Time
  • KwaZulu-Natal
  • Applications have closed

Website Ignition Group

The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose – to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify the… read morem, making life easier for consumers, and business more efficient for our partners. Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success. With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies. Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban

Description

Organisational Facilitation and Training Delivery (70% of role)

Facilitate impactful learning experiences, including workshops, focus groups, team effectiveness sessions, and management training.
Lead the delivery of key organisational programmes such as BE GREAT (Support Function Enablement), Management Development Programme (MDP), and Performance Management training for all people leaders.
Tailor delivery approach to audience needs using a variety of adult learning methodologies, experiential learning tools, and virtual/in-person techniques.

Instructional Design and Content Development

Lead end-to-end instructional design: from needs analysis through to development, piloting, and refinement of training and development materials.
Design scalable, modular content for internal rollouts across multiple functions and levels.

Create facilitator guides, participant workbooks, assessments, and support materials aligned with OD priorities.

Organisational Development & Team Effectiveness

Facilitate team interventions to improve collaboration, resolve conflict, and strengthen alignment with business goals.
Support departments with culture alignment, change enablement, and communication effectiveness.
Support the Organisational Effectiveness Specialist in diagnosing organisational needs and implementing appropriate OD solutions.

Mentorship Programme Support

Assist in embedding the mentorship framework across the organisation.
Track and monitor mentorship programme participation and effectiveness.
Provide guidance and support to mentors and mentees to ensure successful programme outcomes.

WSP/ATR Compliance and Reporting

Assist with the development, submission, and tracking of the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to ensure compliance with regulatory requirements.
Coordinate data collection and reporting activities related to learning and development initiatives.
Support the development of dashboards and leadership reporting where applicable.

Project Implementation and Stakeholder Management

Support the execution of organisation-wide development initiatives in line with the People & Culture strategy.
Assist with vendor onboarding, management, and programme coordination as required.
Manage administrative tasks related to programme scheduling, participant communication, and resource allocation.

Requirements

Bachelor’s degree in human resources, Organisational Psychology, Learning & Development, or a related field (preferred).
Relevant certifications in Learning & Development, Instructional design, or OD.
5+ years’ experience in L&D, OD, or talent management roles.
Proven experience in designing and delivering training, team interventions, and leadership development.

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Apply via company website ( http://www.ignitiongroup.co.za/ ) or

 

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