Embroidery Operator Business Leader Floor Customer Advisor

  • Full Time
  • Free State
  • Applications have closed

Website Jonsson Workwear

Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear ex… read moreperience. We are proud to own and control our entire supply chain, with our manufacturing facilities based in Lesotho and Mauritius, producing over 40 000 garments a day. These garments are distributed through our state-of-the-art Distribution Centre based in Johannesburg, which has the capacity to move 20 million pieces annually. Our Headquarters are located at the historic Lion Match building in Durban with our raw materials warehouse strategically located in the Riverhorse precinct, which serves as a central storage space for fabric and trims, helping us ensure efficient turnaround times. With our iconic stores located nationwide, we can cater the widest range of workwear to fit all industries. Each of our stores are equipped with friendly product experts, convenient customisation facilities and complimentary coffee while you shop. Our company promotes a culture of self-development and lifelong learning. Your attitude, grit and ability to continuously learn and evolve determines how far you will go. Our people are not defined by titles, qualifications, or status. Being aligned with our values, having a positive attitude, and an energetic and curious nature are far more important. So regardless of your field of study or how good you are on paper, if you have what it takes, if you are willing to put in the work, then we want you!

The Embroidery Operator is responsible for accurately embroidering stock items, meeting customer requirements and ensuring that every customer is looked after brilliantly when in our depot.

The main responsibilities of the role include:

Analyzing and understanding project specifications and customers’ needs before starting each embroidery project.
Deliver high-quality embroidery that meets delivery times, with exceptional attention to detail.
Set up and run the Embroidery Machine efficiently and effectively with all the correct threads.
Frame the garments accurately and according to the customisation sheet and customer requirements.
Look after the embroidery machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
Building and maintaining strong relationships with new and existing customers.
Ensure all our products are always well stocked and merchandised to the highest standard.
Assist customers by preparing quotations for current and future orders.
Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
Available to work on weekends when required.

The experience we’re looking for:

Preferably 2 years’ experience as an Embroidery operator or machinist
Fluent in spoken and written English
Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

The type of personality that will excel:

Exceptional attention to detail
A “go-to” person on whom people can rely.
Great time-management skills, with an attitude of doing whatever it takes to get the job done.

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