Website First Technology
First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu… read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: • Storage • Virtualisation • WAN Optimisation Additional Solutions: • Microsoft Services • Software Asset Management • Mobile Device Management • Technical Services • Infrastructure • Converged Communications and PBax systems • Networking Services • Cloud Services • Managed Print Services • IT Rental Finance Our Team – We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners – Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441
Job Description
We are seeking a detail-oriented and proactive Internal Sales Administrator to support our ICT sales team and ensure seamless operations across the sales cycle. This role is critical in managing customer relationships, processing orders, and coordinating between technical, sales, and support teams.
Key Responsibilities:
Process customer orders for hardware, software, and ICT services using the company’s ERP/CRM system.
Prepare and issue quotations for ICT products, licensing, and service contracts.
Liaise with vendors and distributors to confirm product availability, pricing, and lead times.
Coordinate with technical teams to schedule installations, support calls, and service delivery.
Maintain accurate records of customer configurations, licensing details, and renewal dates.
Handle customer queries related to product specs, compatibility, warranties, and support.
Monitor stock levels of ICT equipment and software licenses; assist with procurement planning.
Generate sales reports with insights into product performance, renewals, and customer trends.
Requirements & Qualifications:
Matric certificate
2–3 years of experience in ICT sales support or administration.
Familiarity with ICT products
Proficiency in Microsoft Office Suite
Strong organizational and multitasking skills.
Excellent written and verbal communication.
Customer-focused with a problem-solving mindset.
Preferred Attributes:
Experience working with ICT vendors like Microsoft, Cisco, HP, Dell, or Fortinet.
Understanding of ICT sales cycles, licensing models, and service-level agreements.
Ability to interpret technical product specs and communicate them clearly to customers.
High attention to detail and accuracy in managing product codes, serial numbers, and configurations.
Apply via company website ( http://www.firsttech.co.za ) or
firsttech.simplify.hr