Website KAL Group
At KAL Group, we’re dedicated to championing the professional and personal growth of our employees. Our company culture cultivates a workplace community where people count. As an established brand that continues to learn and grow, we eagerly make space for talented people to join our team so that… read more they may lead in this field with newfound skills. We support socio-economic transformation that will bring impactful value to the agri-retail sector of Southern Africa.
Job Specification
Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a retail store, shed and yard which includes overseeing sales, staff, inventory and operational & administrative systems and controls.
Minimum Requirements
National Diploma in Business Administration, Commerce, Accounting, or related field
5 years related experience in retail sales with a proven track record in a managerial capacity
Ability to effectively communicate and/or negotiate with high level of proficiency
Excellent MS Office skills and knowledge of retail operating systems
Key performance indicators
The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.
Growth
Ability to execute in a diverse environment by building a deep understanding of the company’s products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
Optimisation
Achieves financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
Maintain proper stock management, i.e stock controls and reconciliations
Promote high levels of customer satisfaction by addressing customer complaints
Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
Ability to lead a high impact team and collaborate with different stakeholders
Building trusting relations and inspire relations amongst the internal and external stakeholders
Digital Transformation
Driving the automation/optimization of digital processes and inventory control platforms
Develop consumer-facing content across a variety of segments to publicise the company’s products & brands
Key leadership attributes
The incumbent would need to have the ability to progress and add continuous incremental value – having impact!
Dealing with complexity
Sound pragmatic judgement
Self – awareness
Achievement orientation
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