Website Concentrix
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 … read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Job Description
Facilities manager for the Umhlanga Durban sites responsible for the day to day running of the sites located in this area supporting the Failites officers on site, Accountable for physical security, Site compliance, Maintenance systems and Site standards
What you’ll be doing
Manage and support the team of Facilities Officers and co-ordinate resources across the Umhlanga sites
Support and motivate the wider team provide leadership.
Ensure all essential services are continually supported by planned and reactive maintenance, including:-
Security systems: access control, CCTV, intruder and fire alarms, smoke detection and fire suppression systems
Security, cleaning, catering and vending services
Heating/cooling, lighting and power services
Business equipment: printers/copiers, headsets, projectors
Fabric: interior property maintenance, layout alteration of property B
Building repairs and grounds and property maintenance
Proactively ensure that all Helpdesk tickets are managed in line with SLAs.
Ensure conformance with all compliance aspects of health, safety environment and security for planned and reactive maintenance.
Liaise with management and end-user departments to plan alterations to property, layout, or other alterations to campaign requirements.
Develop relationships with all stakeholders.
Manage and monitor contractors to ensure service standards are fulfilled.
Control costs and maintain budget management procedures
Audit the PPM schedules and provide adequate feedback
Support the wider team & business with ISO or compliance audits.
Prioritise the safety of employees, visitors and contractors during planned or reactive works.
Support the delivery Capex and Opex budgets and associated projects.
What you’ll need
Skills / Knowledge & Experience
Essential
Full driving licence with own vehicle
Building or plant maintenance
Energy management experience
Excellent communication and listening skills
Excellent customer service skills and ability to build rapport.
PC literate, with a working knowledge of industry standard packages (e.g. Microsoft Word & Excel.)
Ability to multi-task, and excellent organisational skills
Results focused, committed to providing outstanding customer service.
Strong team player
Excellent attention to detail
Ability to remain calm and retain control when faced with difficulty.
Behave responsibly and efficiently in use of resources and services, ensuring compliance with Health & Safety, care for the Environment, and expenditure within budgetary controls.
Desirable
3 years experience in a Facilities Management role
Facilities management experience
Key Relationships
Person(s).
Facilities Management Team
Health & Manager
Human Resources Department
Business Managers and Operations
Facilities
Support Departments
Visitors
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