Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Job Purpose:
To monitor and oversee performance of service providers and suppliers relating to Motor and Non-Motor claims in line with the Group’s overall purpose and vision. This includes compliance, measuring and reporting on service provider performance and conduct, cost and efficiency drivers as well as managing overall customer experience for this Category.
Key Responsibilities:
Implement the Motor and Non-Motor claims supplier management strategy in line with Hollard Insure’s overall Procurement strategy.
Analyse trends by reviewing management information.
Assisting stakeholders with budget forecasting by providing commodity information.
Identifying new opportunities and develop strategies that will result in improved efficiency and cost saving. Conduct benchmarking and negotiating exercises with internal and external stakeholders.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Periodic reporting to relevant stakeholders in line with KPIs/Dash board.
Responsible for the submission of the monthly, quarterly dash board.
Analyse, identify and investigate unusual items and report accordingly.
Ensure customers are treated fairly and that TCF management is done in conjunction with the Academy. Maintain a high level of service to customers (internal and external) according to the service standards as set by the company.
Required Knowledge and Experience
At least 8-10 years Claims and Procurement or relevant experience.
Project Management
Sound understanding of the Transformation eco-system.
Understanding of the systemic barriers to entry, the socio economic and political challenges.
Sound understanding of the business of different stakeholders within the insurance value chain.
Educational Requirements
Matric
Degree or Diploma in Supply Chain or relevant equivalent qualification
Registered with a relevant accredited professional body (advantageous)
CIPS, MCIPS
Deadline:14th October,2025
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