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Full Time
Gauteng
Posted 9 months ago
Applications have closed

Standard Bank Group

Job Description

To analyse, assess and pay valid funeral claims within 48 hours from the time the last document is received. To detect fraudulent activities on funeral claims. Understand SBIS’s goals and objectives and strive to achieve them.
Maintaining an effective diary to ensure that overdue claims are given priority within stipulated timeframes thus enabling effective customer service delivery. Ensure favourable NPS score of >80% by consistently promoting quality interactions with customers.

Qualifications

Type of Qualification: Diploma
Field of Study: Insurance Institute or Insurance Qualification
FAIS Compliant
RE 5

Experience Required
Insurance Legacy & Enablement

Insurance
The role requires an individual with minimum of 3 years insurance industry experience. Minimum of 2 years call centre/telephone experience would be required as a minimum. Insurance product knowledge of at least 1 product in the Long-Term Insurance Category

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