Fraud & Risk Specialist Brand Marketing Coordinator HR and Systems Administrator HR Portfolio Manager

  • Full Time
  • KwaZulu-Natal
  • Applications have closed

Website Hollywoodbets

Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a la… read morerge variety of events and markets to bet on, with expert betting support both online and in store. We offer local and international horse racing betting, an extensive range of sports betting from soccer to American Sports as well as our fantastic Lucky Numbers international lottery offering. Betting is offered 365 days a year. We are also proud to provide live betting with our Live In-Play and Betgames Africa options. After opening our first branch in Durban in the year 1999 we took the leap and joined the online community with the launch of our website www.hollywoodbets.net in 2006. Our mobisite www.hollywoodbets.mobi was created soon after that in 2009 as the business expanded. Hollywoodbets now has over 80 branches spread across six of South Africa’s provinces as well as one branch in Mozambique. Additionally, we provide our customers with a variety of betting platforms including USSD betting, via our Phone-A-Bet call centre, the mobisite and website as well as the feature phone application. Our values include service excellence, commitment to achieving our objectives, ubuntu, integrity, innovation, enthusiasm and accountability, and they underpin everything we do. For that reason we believe in investing in our team, and we’ve seen many people rise through the ranks. Hollywoodbets strongly believes in investing in the communities that we operate in, and we support charitable organisations and grassroots sports teams around SA on an annual basis. For more on the Hollywoodbets My Community Programme please visit our dedicated sites http://csi.hollywoodbets.net/ and http://sponsor.hollywoodbets.net/.

Skill Set

Fraud detection and investigation
Risk assessment and mitigation
Regulatory compliance 
Analytical thinking
Communication and reporting
Collaboration and stakeholder management
Attention to detail and discretion
Technical proficiency (e.g., fraud detection tools, Excel, SQL, BI tools)

Responsibilities

Fraud Detection & Prevention

Monitor customer transactions for suspicious betting patterns, chargebacks, and identity theft.
Use fraud detection tools, data analytics, and manual investigation to identify irregular activity.
Block or restrict accounts where fraudulent activity is suspected.
Develop and refine fraud detection rules, alerts, and monitoring processes.

Risk Management

Conduct ongoing risk assessments across sportsbook and casino operations.
Recommend and implement controls to reduce fraud exposure and operational risks.
Collaborate with IT, Compliance, and Operations teams to strengthen risk frameworks.
Produce detailed risk reports with key fraud trends and mitigation strategies.

Investigations & Reporting

Lead investigations into fraudulent cases, collating evidence for internal decision-making or law enforcement.
Prepare reports for senior management and regulatory bodies (e.g., FSCA, NGB, FIC).
Maintain accurate records of fraud cases, resolutions, and lessons learned.

Compliance & Regulation

Ensure compliance with South African gambling regulations (NGB, provincial gambling boards, FIC Act, POCA, etc.).
Support AML/CTF monitoring, including suspicious transaction reporting (STRs).
Work with the Compliance team to align fraud strategies with licensing and legal requirements.

Stakeholder Engagement

Provide fraud training and awareness to frontline teams.
Work with payment providers, banks, and external partners to resolve fraud-related issues.
Assist customer support in resolving disputes involving fraud-related complaints.

Performance Metrics

Reduction in fraudulent transactions and financial losses.
Timeliness and accuracy of fraud investigations.
Compliance with regulatory and audit requirements.
Effective collaboration with internal teams and external partners.
Continuous improvement of fraud prevention strategies.
Ability to handle sensitive information with discretion.

Qualifications

Bachelor’s degree in Risk Management, Finance, Forensics, or related field
3–5 years’ experience in fraud detection, risk management, or compliance (preferably in gambling, financial services, or fintech).
Knowledge of South African gambling regulations and AML/CTF legislation.
Experience with fraud detection software, data analytics tools, or case management systems.

Apply Before 10/17/2025

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