Website DHL Supply Chain
Deutsche Post DHL is the world's largest logistics company, now in over 220 countries and territories worldwide, particularly in sea and air mail. The company delivers over 1.3 billion parcels per year. The company was founded in the United States in 1969 and expanded its service throughout t… read morehe world by the late 1970s. South Africa Head Office, Corner North Reef and Barbara Road , Johannesburg, Gauteng, South Africa
Job Purpose
Facilitation, implementation and maintenance of the Imports Offloading, Import Reworks and Export Containers. Loading process from the capturing of the order in the system through to goods issue, post loading of stock into the container. The following process points need to be fulfilled to complete the full export container loading process.
To maximize the weekly, monthly and annual performance of the sites, by providing leadership, focusing on our customers – Unilever and Cargo Compass requirements. Effective operational performance and a motivated workforce making “DHL a great place to work
Key areas of responsibility include:
Main responsibility
Take responsibility for the overall smooth operations in accordance with KPI’s and customer expectations
Planning, Ordering and Co-ordination of raw and packaging materials for Imports/ Reworks and Exports
Manage the Inbound and Project Osmosis operation Contract
Managers are responsible for streamlining the creation, negotiation, execution, compliance, storage and renewals across all departments within the organization
Manage and create an excellent continuous customer relationship
Drive KPI’s to meet contractual terms and DHL expectations
Manage and achieve budget revenue and profit
Initiate strategic plans for the development of customer accounts
Team building and development through succession planning
Responsibility for all issues relating to Health & Safety, Risk and Environment
To manage and resolve quality related issued with regards to the client’s product
Manage assets and MHE allocated to your department
Management of Consumables – Ordering of consumables for Imports/ Reworks and Exports
Manage, monitor and track usage
Conduct monthly stock count
Track SAP system vs physical and resolve issues
Daily meetings held to update Unilever
Work in collaboration with other DHL sites to maximize efficiencies and best recommunicate with UL on status of imports, Reworks and Exports- received, reworked and exported
Communicate with TKP on heads needed
Manage TKP to drive KPI’s
Ensure shrinkage is keep to a minimum
Initiate strategic plans for the development of customer accounts
Team building and development through succession planning
Responsibility for all issues relating to Health & Safety, Risk and Environment
To manage and resolve quality related issued with regards to the client’s product
Compliance with Standard Operating Procedures
The ability to adapt easily to different cultural and language barriers
Reconcile SAP system vs WMOS vs physical and resolve discrepancies
Management of staff, ensuring customer requirements are met and / or exceeded
Budget / Cost Management
Compliance with Company and local statutory obligations regarding working time legislation, operator licensing, H&S and quality
Ensure effective communication processes are established and maintained for externally and internally
Honesty – pride in his job and an eye for detail
Identify and develop the potential of all team members
Driving and maintaining an overall smooth operation
Sound understanding and experience of operational processes
Good balance of Results oriented and Respectful leadership approach
To comply with and communicate statutory and Company Policies and Procedures
Change Management
Liaise with the Warehouse to ensure the smooth workflow in order to minimize delays
Monitoring stock counts i.e. Planning, Preparation and Physical counting of stock
To manage HR issues – Industrial Relations
Build Team morale
Delivery of a safe, secure, clean and fair work environment
Maximize accuracy, productivity and space utilization
Compile, manage and submit relevant reports and statistics to Management on a daily, weekly and monthly basis
Deliver team member performance reviews and development
Provide a high quality customer service to clients by means of reports
Work in collaboration with other DHL sites to maximize efficiencies and best practice
Take ownership to deal effectively with queries, requests and complaints
Translate, analyze and deliver customer needs through effective operations
Ensure daily and weekly workload planning and volume forecasting routines are accomplished
Effective Leadership and Management of the Operational and Administrative teams
Give support, share knowledge and share skills to other team members
Adhere to the sites SHE rules and best practices
Ensure that product safety, quality and integrity is not compromised
Report any persons behavior that may impact on the safety, quality or integrity of the stored product
Communicate with UL on status of imports, Reworks and Exports- received, reworked and exported
Additional= 5 Permanent and 30 Labor Broker
Calculate number of heads needed vs number of containers and reworks received
Communicate with TKP on heads needed
Manage TKP to drive KP
Tracking of loads received
Requesting Port Health to clear stock for put ways via Cargo Compass
Communicate with the Picking Team
Ensure that batch numbers recorded on exports are correct
Monitoring of the loading of containers
Ensuring that the correct stock is labelled as per the brief
Manage communication and planning with
Contract Managers are responsible for streamlining the creation, negotiation, execution, compliance, storage and renewals across all departments within the organization
Manage and create an excellent continuous customer relationship
Drive KPI’s to meet contractual terms and DHL expectations
Manage and achieve budget revenue and profit
DPDHL Core Competencies & Skills
Maintains effective relationships with customers
Develops / Delivers high quality / innovative products, services or solutions
Focuses on customer needs and gains their commitment
Gains management / colleague support to meet customer need
Coordinates efforts and aligns resources to achieve objectives
Regularly reviews and communicates progress against objectives and adjusts as needed
Champions continuous improvement and innovation
Takes responsibility for own decisions and recognizes the contribution of others
Provides candid / regular feedback
Supports the development of others
Inspires others to develop themselves
Conveys a clear sense of personal goals and values
Actively seeks feedback to improve performance
Develops new skills and modifies behaviors based on feedback
Takes personal responsibility for career and development
Skills/Experience
Computer literacy
Communication skills
Achievement of personal goals
Ability to work within a rapidly changing environment
Deadline driven
Good written and communication skills
Distribution and Logistics knowledge
Customer satisfaction
Ability to influence and negotiate at all levels
Problem solving
Flexibility
Team Development
Security knowledge
Achieve work targets and is willing to take on additional roles / responsibilities
Client and customer needs knowledge
Ability to work under pressure
Communication skills
Service delivery and operational knowledge
Ability to work under pressure
Computer Literacy
Achievement of operational performance
Qualifications
Matric
Logistics / Warehouse Management / Supply Chain Management Diploma {Desirable}
2 – 3 years Management experience in a Warehousing / Logistics / Transport environment
Languages
English verbal and written.
Apply via company website ( http://www.dhl.co.za/en ) or
careers.dhl.com