Website Woolworths
The first Woolworths store opened its doors to the public in Cape Town in October 1931. And it was founder Max Sonnenberg who captured the public’s imagination with dynamic store policies that set Woolworths apart from its competitors. Three years later, a second branch opened in Durban, with anot… read moreher two in Port Elizabeth and Johannesburg a year later. And since then we’ve been building on our reputation for superior quality, exciting innovation and excellent value. At Woolworths we take our business values seriously. They aren’t just words in an annual report – they are the foundation of our business. They give us direction and guide our behaviour, actions and choices. In fact, our values are so important to us that we’re measured not only on our performance, but also by how well we live up to them. 93 Longmarket Street Cape Town, Western Cape
Introduction
To deliver exceptional customer service in a specialised beauty environment
Job description
Provide exceptional customer service to internal and external customers.
Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department
Process till transactions efficiently and effectively
Execute all shrinkage related tasks to contribute to minimum losses.
Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
Participate and contribute in all team related tasks and activities
Minimum requirements
Preferably Grade 12 or equivalent NQF level
Available and flexible to work different shifts
Relevant years of experience in the Retail/FMCG industry
Versatile communication Skills.
Develop plans for work to be done by self and others.
Sets goals and objectives to be achieved within a set timeframe.
Anticipates and responds to customers’ needs fast and effectively.
Makes decisions and takes action consistent with the organisation’s ethics and values, even in the absence of popular support.
Effectively challenges the way things are traditionally done and comes up with new ideas.
Proactively engages and attracts the client into buying the product or service.
Possesses detailed product knowledge, and proactively advise on benefits and uses of the product.
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Apply via company website ( http://www.woolworths.co.za/ ) or