Website Unilever
On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to in… read moredulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth’s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact. Our Plan has three big goals that by 2020 will enable us to: – Help more than a billion people to improve their health and well-being. – Halve the environmental footprint of our products. – Source 100% of our agricultural raw materials sustainably and enhance the livelihoods of people across our value chain. We believe that as a business we have a responsibility to our consumers and to the communities in which we have a presence. Around the world we invest in local economies and develop people’s skills inside and outside of Unilever. And through our business and brands, we run a range of programmes to promote hygiene, nutrition, empowerment and environmental awareness. 15 Nollsworth crescent Durban North 4019, South Africa
This role will work closely with the Performance Delivery Lead, Manager and Partner; accountable for the delivery of continuous improvement across all pillars. Focal point to lead continuous improvement on the performance management of day-to-day delivery at scale in collaboration with our Partners. This role is responsible to connect with both the L3 UniOps team and market Customer Operations team to drive the adoption, execution and continuous improvement of iOps capabilities/enablers
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Owns execution and adoption of capabilities & enables roadmap across pillars within the geography in coordination with global PEX, IT, Country Performance Delivery Manager, and Country iOPS team
Address adoption issues and outside system work-arounds
Work with global PEX, and IT teams for any CR requirements
Benchmark usage and effectiveness relative to other sites / markets
Drives process-based / capability-based governance and benchmarking within geography
Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations
Owns continuous improvement agenda in collaboration with partners & country
Drives governance to ensure right prioritization of initiatives across markets
Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework
Cross pollinate learnings / experience from within organization into our partner operations
Identify Best Practices – External and Internal. Explore emerging trends and actively seek
opportunities to – SIMPLIFY, ELIMINATE, AUTOMATE, CONSOLIDATE, CENTRALISE.
SPOC for global process excellence team into the geography
Drives prioritization of C&E execution within the geography in alignment with global team
Represents markets within geography in global process / capability discussions and community of practices
Drive effectiveness and consistency of operating model (governance, gatekeeping, etc).
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
Degree : Supply Chain, IT, Finance
Business acumen and customer centric mindset
E2E function agnostic integrator (non-silo mentality)
Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery
Team leadership experience
Experienced in leading/working with virtual teams and driving performance across diverse mixture of culture
Skills
Demonstrable Agile mindset and capabilities
Ability to drive change
Ability to work effectively in both independent and diverse multi-task team environments
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