Internal Billing Coordinator

  • Full Time
  • Gauteng
  • Applications have closed

Website Value Logistics

In today’s volatile market, companies’ successes are dependent on a robust distribution channel that is able to provide a framework to deliver their goods effectively. The Value Group, with over 3 decades experience in supply chain solutions, has become the supply chain partner of choice for man… read morey of South Africa’s leading brands. The Value Group was founded in 1981 by Group CEO, Steven Gottschalk, and listed on the JSE (Transport Sector) in 1998. At Value we believe that the needs of our customers are the driving force that has positioned us as one of the largest, most comprehensive transport and logistics companies in South Africa. Whether your requirement is for truck rental or a complete customised solution, the relationship you will enjoy with our organization is one of trust and reliability. Your business will be in secure hands. The Value Group operates throughout the Republic of South Africa and Sub-Saharan Africa and has become the leading supplier of merchandise transport, warehousing, distribution and logistics solutions. The Value Mission Statement Value Logistics is dedicated to building mutually beneficial long term relationships by understanding the unique requirements and expectations of our customers, designing and implementing cost effective logistics solutions, uplifting the communities we operate in by creating employment, investing in skills development initiatives and thereby creating sustainability for all stakeholders. 49 Brewery Road, Isando, 1600

Purpose of the Job

This role is responsible for managing internal rental agreements, ensuring accurate invoicing, resolving related queries, and processing credit notes. It involves maintaining organized records, verifying documentation, and supporting financial accuracy across departments. Key duties include invoicing internal rental agreements, investigating discrepancies, issuing credit notes, and ensuring all transactions are backed by proper documentation. The role also supports compliance, audit readiness, and effective communication with stakeholders.

Capture Internal Rental Agreement

Maintain a rental agreement register: Track start/end dates, renewal terms, and responsible departments
Ensure compliance with internal policies: Verify that rental terms align with company standards
 Coordinate approvals: Route agreements through necessary signatories or approvers
Monitor usage and billing cycles: Ensure rentals are billed accurately and on time
Audit agreements periodically: Check for expired, unused, or duplicated rentals

 Resolving Queries

Develop a query resolution SOP: Standardize how queries are logged, tracked, and resolved
Maintain a query log: Record all queries, resolutions, and turnaround times for reporting
Identify recurring issues: Spot patterns and recommend process improvements
Train staff on common queries: Equip teams to handle frequent concerns efficiently
Communicate resolutions clearly: Ensure responses are professional, documented, and easy to understand

Investigate / Process Credit Notes

Track outstanding credit requests: Maintain a log of pending and processed credit notes
Reconcile credit notes with financial systems: Ensure they reflect accurately in accounting records
Report on credit note trends: Identify frequent reasons and departments involved
Ensure timely processing: Set internal SLAs for issuing credit notes
Prevent misuse or fraud: Validate all requests against original documentation and approvals

Ensure Correct Backing Documentation is Attached

Create a documentation checklist: Define required documents per transaction type
Digitise and archive documents: Store securely in a centralized system for easy retrieval
Verify document authenticity: Ensure signatures, dates, and references are valid
Conduct spot checks: Random audits to ensure compliance and completeness
Train staff on documentation standards

Minimum Requirements

Grade 12 (Matric)
3 Years’ Invoicing experience

Skills Requirements

Data accuracy
Time management
Analytical thinking
Excellent verbal and written communication skills
Organisational skills
Proficiency in Microsoft Office Suite
Excellent administrative skills
Customer service orientated
Query Resolution

Apply via company website ( http://value.co.za ) or

careers.value.co.za

 

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