Website Community Schemes Ombud Service (CSOS)
The Community Schemes Ombud Service (CSOS) is established in terms of the Community Scheme Ombud Service Act, 2011 [Act 9 of 2011) to regulate the conduct of parties within community schemes and to ensure their good governance. It came into operation on the 7th of October 2016. In order to deliver o… read moren its mandate, key amongst the priorities of the organization are: To establish a world-class dispute resolution service within community schemes characterized by organizational excellence and a conducive organizational culture; To promote good governance of community schemes by developing and implementing appropriate guidelines to enhance stability and harmonious relations amongst the parties; To rollout massive educational campaigns to educate and train stakeholders within community schemes and the public at large; To enhance community schemes’ tenure as alternative tenure option and To develop and implement appropriate organizational systems, controls and measures to enhance financial, economic and organizational efficiency.
Job Description
Manage and facilitate the functional support and continuous improvement of ICT business solutions
Oversee the analysis and design of ICT solutions inline with business requirements
Manage the development and implementation of the business applications
Provide business advice on internal functioning and processes, based on expert knowledge of the client environment and their requirements, thereby facilitating their optimal use of their systems.
Liaise with suppliers and sub-departments to ensure continuous service delivery and improvement of service to the client in line with their requirements.
Job Requirements
A National Diploma /Degree in Information Systems/Technology/Computer science qualification or equivalent
A postgraduate qualification( NQF level 7) as recognized by SAQA or equivalent will be an added Advantage
4-8 Years’ experience in application development in corporate/ public sector organisation of which 3 years must be at management/ supervisory level with direct reports.
Experience in managing IT application delivery throughout the software development lifecycle.
Experience in Business Analysis
Experience in application management and support processes
Experience in database management and business analytics
Knowledge in the below
Knows the organisation’s policy framework, management structures and reporting procedures for all aspects of the programme’s environment.
Product and Solution Development.
Systems Integration.
Solution Testing.
Government strategies, intergovernmental relations and strategic outlook
ICT Business Environment and Landscape
IT Frameworks & Models
Development methodologies
SDLC
Entity-relationship diagrams
Database Management
Data analystics
Software programming languages
Has a good understanding of the business aspects of the application(s) supported, and a thorough knowledge of technical aspects of the application system(s) and the hardware and software environment(s) in which they run.
Change and configuration management
Skills and Competencies
Understanding of IT Strategy and the business strategy of the organisation and the ability to align Applications Development with this strategy
Good understanding of systems design and development, and the management of the SDLC
Ability to implement and monitor methodologies, processes, procedures, standards, and productivity and quality management.
Understanding of software configuration management
Solution Architecture
Solid experience in planning, communication, and presentation skills.
Governance & Risk Management
Project Management
Human Capital Management
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