Website Lindt and Sprungli
The Lindt & Sprüngli Group – premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, i… read moret has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 32 subsidiary companies and branch offices, in more than 500 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,000 employees, the Lindt & Sprüngli Group reported sales of CHF 4.97 billion in 2022. Website http://www.lindt-spruengli.com/
Position Purpose
To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Store Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand
Store Operations:
Assist with the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
Develop and grow Corporate Sales business and strategy
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
Maintain high standards for cleanliness and food/product safety
Open and close the Boutique according to shift plan
Conduct monthly reports as required by Head Office
Marketing:
Seek out local marketing opportunities and support corporate marketing initiatives
Implement local marketing initiatives driven by the Marketing department
Compliance with price changes and corporate merchandising initiatives
Maintain store merchandising presentation to company standards
Skills & Knowledge:
Strong verbal and written communication skills
Familiar with social media channels
Strong time management habits
A self-starter with an ability to work both independently and as a team member
Excellent attention to detail, organizational and excellent multi-tasking skills
Computer literacy in Microsoft, Excel and Outlook
Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
Sales oriented, able to develop and build business
A talent for sales and selling
A passion of chocolate!
Friendly
Outgoing
Proactive
Job Requirements
2-4 years retail management experience
Tertiary education preferred
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