Diageo
Purpose of Role
Own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role first and foremost
Develop customer management capability
Deliver breakthrough business performance within their account base
Role Responsibilities:
Develop truly world class collaborative customer partnerships and strategies
Management of profit and NSV targets – “owning the numbers”
Motivate sales teams behind clear, simple and powerful customer strategies.
Develop and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base
Drive the highest standards of execution for all specified channels.
Obtain and apply facts and data, driving excellence in planning, decision making and performance measurement and taking corrective action as required.
Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
Develop and co-ordinate tailored brand activity by channel and major customer.
Nielsen interpretation and development of corrective action plans.
Develop accurate forecasting through demand planning resource
Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics.
Create and develop world class account plans
Implement and develop appropriate KPI’s
Qualifications
University degree.
High cognitive ability
Experience
6–10 years’ experience gained across commercial and other functions – cross functional experience an advantage.
Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
Track record of success in highly demanding sales organizations’ (FMCG) and in alcoholic beverages
Shoprite Group experience is a plus
Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
Exposure resolving numerous conflict-filled situations
Negotiation and conflict resolution with powerful customers
Apply via company website ( ) or
diageo.wd3.myworkdayjobs.com