Website Hollard Insurance
All right, all right – let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal… read more to us. http://www.hollard.co.za Impressum The Hollard Insurance Co. Ltd (Reg No 1952/003004/06) is an Authorised Financial Services Provider. Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06) is an Authorised Financial Services Provider. Hollard Investment Managers Pty Ltd (Reg No 1997/001696/07) is an Authorised Financial Services Provider. Specialties Funeral insurance, Life insurance, Hospital Cash Back Plan insurance, Motor Xtender vehicle warranty insurance, Pay As You Drive usage-based car insurance, Motor and Household insurance, and Parnership philosophy – Flexible approach 22 Oxford Road, Parktown, Johannesburg
Main Purpose:
To deliver comprehensive personal assistance to the Head of HART and provide effective office administration services to team. Additionally, coordinate event and marketing management for HART and other Centres of Excellence (COE) as required.
Required Knowledge and Experience
Key Accountabilities:
Stakeholder Communication: Effectively engage with internal and external stakeholders.
Office Administration: Perform general administrative and personal assistance, including typing, filing, and distribution of communications to the team.
Meeting Management: take minutes during team meetings and ensure timely publication (within 2 weeks) of minutes and agendas.
Document Management/Organisation: Assist with the maintenance and adherence to the electronic filing system, monitoring compliance among team members.
Inquiry Handling: Screen and address queries, requests, and complaints; timely escalate to relevant executives or managers when necessary.
Stationery Management: Oversee the team’s stationery needs within budgetary guidelines.
Calendar Management: Coordinate management team diaries, ensuring appointments are communicated and confirmed with relevant parties.
Travel Arrangements: Organize travel and accommodation for the HART team in line with Hollard processes and budget considerations.
Expense Processing: Manage travel and expense claims via the Hollard system and payment requisitions. Queries, requests and complaints are screened and responded to or timeously referred to relevant executive or manager where appropriate
Preparation of Materials: Ensure all necessary documents, briefing papers, reports, and presentations are prepared in advance for meetings.
Documentation Compliance: Prepare and distribute documentation per company standards, including reports, agendas, minutes, and lists.
Confidentiality Management: Handle all confidential documents, reports, and information with discretion.
Event Coordination: Organize internal and external meetings, team-building events, and catering arrangements.
Meeting Support: Provide administrative assistance for meetings, workshops, and presentations.
Customer Satisfaction Monitoring: Field, monitor, and report on complaints to ensure high levels of client satisfaction.
Visitor Management: Receive and screen visitors professionally.
Project and Research Support: Compile presentations and manage projects as assigned.
Conflict of Interest Management: Maintain the “Conflict of Interest” register for the team.
Financial Reporting Assistance: Support the Underwriting Manager with financial reports for specific portfolios.
Ad hoc Projects: Undertake special projects as needed.
Educational Requirements
Matric and Secretarial or marketing Certificate or Diploma
Advanced experience in MS Office (Word, Excel, PowerPoint) and relevant software programmes
5 years experience as a Personal Assistant/General Office Administrator/Marketing/PR
Skills and Behaviours:
Organisation skills
Well-organised, able to handle a number of different tasks simultaneously
Decision-making
Analytically evaluating information in a systematic manner to solve problems and make effective decisions.
Team work
Co-operates and works well with others in the pursuit of team goals; shares information; supports others
Client orientation
Identifies and addresses the needs of internal and/or external clients appropriately and speedily
Interpersonal impact
Builds trusting relationships between individuals and teams through open and honest communication
Work & self management
Displays energy, drive and initiative to achieve personal and/or team objectives. Manages & completes agreed tasks, on time, to required standard and overcoming obstacles
Communication skills
Impeccable written and oral ability
Personal Qualities:
Confidentiality
Able to handle and process confidential information
Initiative
Unquestionable Integrity
Good organisational skills
Tact and diplomacy
Customer orientation
Patience
Self Acceptance
Assertive
Flexibility
Stress tolerance and ability to work under pressure
Not a clock watcher
Deadline:26th October,2025
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Apply via company website ( http://www.hollard.co.za ) or