Website Sasol
Sasol is an international integrated energy and chemicals company that leverages the talent and expertise of our more than 30 300 people working in 33 countries. We develop and commercialise technologies, and build and operate world-scale facilities to produce a range of high-value product streams, … read moreincluding liquid fuels, chemicals and low-carbon electricity. While remaining committed to our home-base of South Africa, Sasol is expanding internationally based on a unique value proposition. By combining the talent of our people and our technological advantage, Sasol has been a pioneer in innovation for over six decades. As market needs and stakeholder expectations have changed, so too have our methods, facilities and products, driving progress to deliver long-term shareholder value sustainably. The growth and enhancement of our foundation businesses in Southern Africa is complemented by the significant chapter of growth, Sasol has entered in its history. The company is listed on the JSE Limited in South Africa and on the New York Stock Exchange in the U.S. Terms of use: While we encourage a multitude of views and opinions on this forum, any comments that contain spam (irrelevant links or self-promotion), hate speech or foul language will be removed. Fraud Alert! Sasol's recruitment process does not include unsolicited offers of employment and also does not require advance payments from candidates. Sasol will only contact you if you have applied for a vacancy through the career website, the official Sasol LinkedIn page or if you were contacted by one of our authorised recruitment personnel or local recruiting office. Sasol will not ask you to send personal banking information via email. If you suspect fraud, you are encouraged to alert Sasol by sending an e-mail to [email protected]. Alternatively please report such activity to your local law enforcement authorities. Sasol Place 50 Katherine Street Sandton South Africa 2196
Purpose of Job
Provide SAP materials management as well as SAP sales and distribution support to SAP users to fulfil customer demands and the broader commercial energy solutions and mobility. Perform end-user support (e.g. after-hours and stand-by), system testing, system change implementation, master data management, and automation of supply chain business processes. Enable and preserve business operations continuity in the order to cash process. Delver first-line systems and super-user support, perform system monitoring, and assist in the configuration and testing of systems changes.
Key Accountabilities
Deliver first-line support across the supply chain including systems and super-user support according to the agreed Service Level Agreements (SLAs) within 72 hours.
Monitor system performance enabling uninterrupted order processing during after-hours in conjunction with a stand-by team member.
Configure and test system changes associated with value chain improvement initiatives and system upgrades.
Coordinate change management practices on system changes.
Generate Business Requirement Specifications (BRS) as well as functional and technical specifications of user requirements.
Liaise with governance, risk, and compliance stakeholders to resolve SAP role conflicts and create new SAP user groups when and as needed.
Assist users in developing profiles and addressing access issues. Log in information pertaining to helpdesk requests in the relevant database.
Compile and sustain systems procedures and work instructions for future reference.
Conduct system trainings to end-users on the proper utilisation of applications.
Apply evidence-based SHE practices in alignment with set standards for safe operations.
Implement Sasol Group’s risk philosophy and enterprise risk management framework.
Build and maintain positive relationships with relevant internal and external stakeholders to enable the provision of exceptional application support services.
Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.
Formal Education
University Bacherlor’s Degree
Min Experience
3+ relevant years
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