Website AFGRI Equipment
AFGRI Equipment is your supplier of choice when looking at Agricultural equipment and services. AFGRI Equipment is the pre-eminent Agricultural, Golf, and Turf equipment retailer in Africa and Western Australia. AFGRI Equipment offers the worlds leading equipment brands and backs these brands wit… read moreh a business as good as the products we sell. We specialize in precision agriculture and utilize a myriad of technologies to better integrate your farm into your farm of the future. We realized that the farmer of tomorrow will need to produce more with less. The likelihood of precision agriculture leading the way in exploiting this value is guaranteed. We at AFGRI pride ourselves on our excellent after-sale service. Our modern workshop facilities are well-equipped to repair and service all the equipment we sell. As an added convenience, we operate a vast fleet of mobile service vehicles. Naude Street 39A, Bethlehem , 9700
Description
To provide advanced technical support, guidance, and training to both internal teams and customers on John Deere technology solutions.
The role focuses on enabling effective use of precision technology, ensuring data-driven uptime, and supporting continuous improvement in product performance and customer experience.
Requirements
Minimum Education / Training
Grade 12 (Matric)
Qualified Technician (Agricultural)
Minimum Work Experience
Minimum of 5 years’ relevant experience after qualification, including exposure to management or supervisory functions
Previous experience with John Deere Precision Technology (Agriculture, Construction, or Forestry) advantageous
Key Performance Areas
Provide expert technical support to technicians and branch teams on John Deere precision technology and integrated systems through ExpertConnect.
Diagnose and resolve complex issues related to precision guidance, telematics, and machine optimisation.
Support proactive and predictive maintenance initiatives through systems such as JDLink, Expert Alerts, and Operations Center.
Conduct internal and customer training to enhance digital literacy and technology adoption.
Collaborate with Sales, Service, and Parts teams to demonstrate technology value and ensure seamless solution delivery to customers.
Build and maintain professional relationships with customers to ensure satisfaction and long-term loyalty.
Report on technical issues, recurring challenges, and improvement opportunities to drive continuous learning and operational efficiency.
Technical Knowledge / Competencies
Strong understanding of John Deere product range and integrated technology solutions
Advanced computer literacy (JDLink, Operations Center, diagnostic tools, and related applications)
Excellent communication and coaching skills
High digital dexterity and ability to train others
Valid driver’s licence
Behavioural Competencies
Customer-focused mindset
Analytical thinking and problem-solving ability
Initiative and accountability
Willingness to travel and work extended hours as required
Strong business acumen and teamwork orientation
Commitment to self-development and learning
Closing date: 07 November 2025
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Apply via company website ( https://afgriequipment.co.za/ ) or