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  • Full Time
  • Gauteng
  • Applications have closed

Website Datacentrix

Datacentrix is an ICT solutions provider that uses leading solutions to deliver sustainable value to corporate and public sector organisations. We strategically partner with our customers, equipping them with valuable insight and helping them to align their technology undertakings with their busines… read mores strategy. Our holistic value proposition delivers complex integrations between technologies and helps safeguard our customer relevance and competitiveness into the future. We are recognised for our agility, in-depth industry knowledge, proven capability and strong overall performance. Our comprehensive portfolio, proven execution capability and value-driven strategy underpin our position as one of the leading local ICT players. Our value offering ensures an excellent total customer experience supported by: the best teams with specialised skills and experience; strong technical and execution capability leading technology; leading vendor partnerships consistent, high-level service delivery insight into the complexities of an ever-changing business and technology domain sound and prudent financial management the upliftment of communities in which we operate ​commitment to broad-based black economic empowerment ("B-BBEE”) imperatives (Level 2 B-BBEE Contributor) Our offering We provide comprehensive ICT systems and end-to-end solutions to enterprises. We have a complete range of support services that ensure seamless computing. Our skills We have some of the most specialised skills in the industry and are experts in our field.​ Our duty We conduct our business in a way that helps to build communities, protect the environment and make for a better tomorrow. Our passion We are passionate about the relationships that we share with our customers and about adding value to their businesses. Our difference Our partnerships Our values Our innovation We team up with customers to help them achieve the inherent benefits that intelligent, well-managed technology systems can deliver, safeguarding their relevance for the long run. ​ ​We partner with top international and local technology vendors to provide innovative solutions that meet our customers' unique computing needs, tailored for their business environment. Our top accreditations and technical certifications support the delivery of best-in-class technology solutions and services. Our vision, to be the preferred partner for complete ICT systems and services to corporate and public sector organisations, is underscored by our shared values of performance, professionalism, passion and pride. Our advanced, flexible solution design and implementation responds to our customers’ unique business requirements, helping to drive their performance and growth in a measurable and sustainable way. Corporate Park North 238 Roan Crescent, 1685 Old Pretoria Road ​Midrand

Managed Talent Solution’s client in the retail space, is seeking an L2 Systems Administrator Support with expertise across enterprise endpoint management, networking, and IT operations. The role involves providing Level 1 & 2 end-user and endpoint support, administering UEM platforms, troubleshooting Google Workspace, assisting with network and firewall changes, and supporting retail store rollouts and hardware. You will play a key role in ensuring smooth day-to-day IT operations while supporting critical incidents.

Qualification & Experience Required:

Matric plus a relevant IT diploma/degree (or equivalent experience).
3–5 years’ experience in IT support, endpoint management, or infrastructure support.
Hands-on experience with ServiceNow ITSM, VMware Workspace ONE, and Google Workspace.
Strong knowledge of Windows 10/11 and macOS; Linux exposure advantageous.
Familiarity with Cisco Meraki networking and Fortinet firewalls.
Relevant certifications (Microsoft, VMware, Cisco, Fortinet, CompTIA) are advantageous.
Strong troubleshooting, problem-solving, and communication skills.

Key Responsibilities:

Provide Level 2 support for endpoints, operating systems, and retail hardware.
Manage incidents and service requests via ServiceNow ITSM.
Troubleshoot and administer VMware Workspace ONE for enrollment, compliance, and remediation.
Support Google Workspace (Mail, Drive, Meet).
Assist with Cisco Meraki configurations, Wi-Fi tuning, and VLAN management.
Perform basic FortiGate firewall changes and VPN support.
Deliver IT support during retail store openings, including hardware/software rollout.
Provide mobile fleet support including SIM swaps, APN configuration, and asset tracking.
Maintain accurate documentation, runbooks, and operational reports.
Participate in after-hours and weekend on-call rotations for P1 incidents.

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Apply via company website ( http://www.datacentrix.co.za ) or

 

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