The South African Revenue Service (SARS)
Job Purpose
To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology / Finance AND 5-7 years’ software asset management experience, of which 2-3 years at functional specialist level
Azure Fundamentals, CSAM, LISA and/ ITIL qualifications, will be an added advantage
#ALTERNATIVE
Senior Certificate (NQF 4), ITIL certification AND 10 years software asset management experience, of which 2-3 years at functional specialist level
Job Outputs:
Process
Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
Plan and organise own work tasks within area of work.
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
Execute specialist input through investigation &opportunities within the product process including risk concern.
Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Governance
Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
Honesty and Integrity
Trust
Respect
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Conceptual Ability
Attention to Detail
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability
Technical competencies
Reporting
Functional Policies and Procedures
Financial Analysis and Reporting
Financial Administration
Analysis and Interpretation of Financial Systems
Business Knowledge
Efficiency improvement
Standard operating procedure compliance
Asset Management
Query Resolution
Financial Controls
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