Website Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea… read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership. Barloworld Equipment Electron Ave, Isando, Gauteng, 1600
Key Output
Achievement of cost centre financial targets and Key Performance Indicators
Resolve internal customer queries
Effective control of cost centre expenses and WIP
Ensure effective communication between team and management
Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
Apply warranty policies and procedures, this includes warranty decisions and service warranty investigations
Ensure outputs of service audits are achieved
Apply Barloworld Equipment leadership philosophy
Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)
Competency development of team – one hour training
On the job supervision – safety of team
Reporting of team Key Performance Indicators and prospects
Take ownership and manage all 2.6.1 appointment responsibilities.
Management of Field Service Vehicle’s in area of responsibilities.
Ensure CC/SOR compliance.
Sound knowledge of welding.
Qualification, Experience and Competencies
Grade 12
Minimum of 6 years experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic/Earthmoving Equipment Mechanic) post apprenticeship or learnership experience
Minimum of 4 years Field service mechanic experience with substantial troubleshooting exposure
Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines
Well embedded machine specific technical knowledge and skills
Sound interpersonal and communication skills
Good technical report writing skills
Basic business and financial understanding
Computer literate and good business writing knowledge
Good and experiences on Caterpillar machine and product knowledge
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Apply via company website ( http://www.barloworld-equipment.com ) or