Ntice Sourcing Solutions
Job Description
The Internal Sales Co-ordinator provides essential administrative and operational support to the sales team, with a strong focus on quoting, order processing, delivery scheduling, customer commercial management, and general sales administration.
This role works closely with our customer-facing Account Managers to ensure smooth sales operations and exceptional customer service
The ideal candidate is sales-focused, detail-oriented, and comfortable engaging with clients while collaborating with Account Managers to help sell, manage, and deliver technology solutions
Key Responsibilities
Prepare accurate sales quotes and process orders efficiently
Coordinate order fulfilment, delivery timelines, and service activation
Maintain customer pricing, commercials, and contract information
Support Account Managers with administration, scheduling, and customer communications
Manage CRM/ERP updates, ensuring data accuracy across systems
Liaise with customers regarding product availability, order status, and basic technical requirements
Ensure all sales processes and internal workflows are followed consistently
Provide general administrative assistance to the sales department
Essential Skills & Experience
Candidates must demonstrate strong administrative capabilities, business acumen, and customer engagement EQ, with practical experience in the following
Pastel Evolution
CRM/ERP systems
Strong attention to detail and organisational discipline
Ability to communicate clearly with both internal teams and customers
Comfort working under pressure and managing multiple priorities
Ability to engage in basic business-level IT discussions
This role is critical to the ongoing growth of our business, supporting a team of Account Managers who sell solutions across a broad business technology stack, including Microsoft 365, Azure, cybersecurity (firewalls), data protection, software licensing, internet and connectivity solutions, IT infrastructure, servers, end-user devices, voice, print, cloud services, and advanced Power BI and custom application solutions
Who Will Succeed in This Role?
This position is well-suited to individuals with experience in the IT MSP, IT Reseller, or IT Distributor environment. Ideal traits include
Strong administrative orientation and enjoyment of detail-oriented work
Natural interest in technology and business IT solutions
Ability to communicate confidently with clients
Strong written and verbal communication skills
High emotional intelligence and ability to adapt communication to different personalities
Comfortable working independently and collaboratively
Alignment with internal processes, standards, and operational frameworks
Qualifications
Minimum Requirements
Matric
2+ years’ experience in an Internal Sales Administrative role
Advantageous
Experience in an IT MSP, IT Reseller, or IT Distributor organisation
Industry certifications (e.g., Microsoft, SonicWALL, Acronis, etc.)
1-year Higher Education Certificate or higher
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