Salesforce Technical Consultant

  • Full Time
  • KwaZulu-Natal
  • Applications have closed

Website GBS

Welcome to GBS, your gateway to excellence in the South African financial services industry. Established in 2010, GBS stands as a beacon of innovation, performance and enduring customer satisfaction.

Job Description

Join a high-impact team transforming business through Salesforce innovation.
We’re looking for a dynamic Salesforce Technical Consultant who can turn business needs into powerful Salesforce solutions. If you love building, optimizing, and driving CRM excellence — this role is for you.

Key Responsibilities

Support scalable Salesforce solutions that meet business needs.
Configure SF and custom apps.
Build custom components.
Integrate Salesforce with external systems via APIs and middleware.
Lead data migrations, cleansing, and mapping activities.
Produce high-quality technical documentation and release notes.
Support end-users with troubleshooting and training.
Ensure all solutions meet Salesforce security, governance, and best practices.
Understanding of Troubleshooting techniques and testing approaches to ensure stability of environment.
Setup of automation testing and improvements to testing and configuration processes.
Understanding of Devops, environment setup and deployment management.
Setup of reporting / Dashboards and system monitoring.
Strong understanding of Salesforce flows and implementation to meet bespoke requirements.
Training capability to upskill others in the usage of Salesforce.
Consistent identification of process and system improvements.

 Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (advantageous).

Salesforce certifications such as:

Platform Developer I / II
Salesforce Administrator
Sales/Service Cloud Consultant

 Experience (Required)

3–5+ years working on Salesforce as a consultant, developer, or technical specialist.
CRM module experience and proficiency is essential.
Proven expertise in Salesforce configuration (objects, fields, flows, reports, dashboards).
Solid understanding of Salesforce architecture, data model, automation, and security.
Experience with DevOps tools like Gearset or Copado (advantageous).

Apply via company website ( N / A ) or

gbsholdings.simplify.hr

 

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