Website Hollywoodbets
Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a la… read morerge variety of events and markets to bet on, with expert betting support both online and in store. We offer local and international horse racing betting, an extensive range of sports betting from soccer to American Sports as well as our fantastic Lucky Numbers international lottery offering. Betting is offered 365 days a year. We are also proud to provide live betting with our Live In-Play and Betgames Africa options. After opening our first branch in Durban in the year 1999 we took the leap and joined the online community with the launch of our website www.hollywoodbets.net in 2006. Our mobisite www.hollywoodbets.mobi was created soon after that in 2009 as the business expanded. Hollywoodbets now has over 80 branches spread across six of South Africa’s provinces as well as one branch in Mozambique. Additionally, we provide our customers with a variety of betting platforms including USSD betting, via our Phone-A-Bet call centre, the mobisite and website as well as the feature phone application. Our values include service excellence, commitment to achieving our objectives, ubuntu, integrity, innovation, enthusiasm and accountability, and they underpin everything we do. For that reason we believe in investing in our team, and we’ve seen many people rise through the ranks. Hollywoodbets strongly believes in investing in the communities that we operate in, and we support charitable organisations and grassroots sports teams around SA on an annual basis. For more on the Hollywoodbets My Community Programme please visit our dedicated sites http://csi.hollywoodbets.net/ and http://sponsor.hollywoodbets.net/.
Responsibilities
We have an amazing opportunity for a Customer Compliance Team Leader to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for providing support to the team and to ensure compliance with set policies and processes.
You Bring:
Completed Matric with English
2 years of administrative experience.
Experience in Audit, Compliance, or Anti-Money Laundering (AML).
Proven supervisory experience in a similar role or function.
A Bonus To Have:
Completed or studying towards a diploma/degree, majoring in Compliance, AML, Auditing
Valid driver’s license.
What You’ll Do For The Brand:
AML/Customer Compliance
Work closely with the Customer Compliance Manager and the Compliance Manager.
Contribute to the implementation of new and updated regulatory requirements.
Perform enhanced due diligence reviews and reporting.
Preparation and delivery of relevant training.
STR and SAR reporting preparation and submission to the Nominated Officer.
Thoroughly and timely review reports and other investigative leads that potentially identify suspicious activity.
Investigate any possible fraud and conclude accordingly.
Monitor and scrutinize all AML and responsible gambling risk reports to identify possible fraud.
Looking after records of high-risk clients and report suspicious activities, if any;
Ability to identify and escalate sensitive issues with discretion.
Manage team performance in achievement of business objectives.
Assist with preparation and relevant submissions for regulatory inspections and on-site reviews.
Monthly and quarterly reporting.
To remain completely independent and adhere to the confidentiality of the role.
Reviewing and Reporting
Perform ongoing monitoring reviews as per documented processes.
Work with business units to agree on findings, ratings and remedial action required.
Produce finalised reports for all monitoring reviews conducted.
Ensure that all monitoring reports are appropriate and include supporting evidence and/or documents.
Follow up on recommended corrective actions, any outstanding monitoring issues and management actions.
Ensure that all reports are saved appropriately.
People
Training of new team members.
Promotion of a healthy and fair work environment.
Adhere to the principles of an ethical, honest, transparent, fair work environment.
Performance must be tracked by yourself, and the onus is placed on you to set up performance review meetings with the manager.
Communicate in a professional manner.
Compliance, risk, and quality
Enforcing company policies and procedures.
Compliance with relevant laws, regulations, and affiliated professional standards.
Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits – of which is substantiated by facts with no numbers in the formulas.
Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Customer Compliance Manger
Report suspicious behaviour and fraud findings immediately.
Promote non-acceptance of kickbacks. Instances are to be reported immediately.
What You’ll Bring To The Team:
Analytical mindset and possesses leadership qualities.
Good communication and people management skills.
Able to manage multiple engagements and deadlines.
Strong drive to excel professionally and ability to guide and motivate team members.
Strong written and verbal command of English.
Establish, maintain and strengthen internal and external relationships.
Works under limited supervision with moderate latitude for initiative.
Apply Before 01/09/2026
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