Website Huntswood
We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer ser… read morevice, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed. Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today. We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question – working on their terms to share our insight whenever and wherever they need it. Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence. We are Huntswood. Your trusted partner for better outcomes.
We’re a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. Basically, if someone’s fridge, dishwasher or even their boiler breaks down, they can rely on us to sort it out. In the UK alone, almost 9 million customers do.
Right now, we’re recruiting Customer Sales Advisors, a role that is perfect for an amazing individual that loves engaging with customers and closing deals, with excellent benefits on offer as well.
What will you be doing?
Acting as the first point of contact for customers who need help
Assisting customers calling in, to register their appliances
Using your wit, charm and best sales experience to upsell our products
Adhering to the script to remain compliant on all customer interactions
Maintain quality and compliance standards, in line with the client requirements
Building rapport with our customers and getting to know their needs
Helping each customer find the protection package that’s perfect for them
Don’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme.
You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers.
So, what do we need from you?
A solid background in targeted sales and customer service.
Recent 1-year unbroken tenure.
Outbound/ Inbound sales experience (local / international)
Minimum 6 months sales + 6 months customer service
Resides within a 30 KM radius from the office.
Excellent attention to detail, our customers mean a great deal to us, so want to get things right first time.
Outstanding communication skills, to build relationships and listen to our customers.
A team player, dedicated to providing the best customer experience.
Be able to work under pressure, and take on challenges when they arise, in a calm, cool and relaxed manner, without breaking a sweat.
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