Website Ignition Group
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose – to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify the… read morem, making life easier for consumers, and business more efficient for our partners. Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success. With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies. Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban
The Power Platform Analyst will support, enhance, and maintain the organisation’s Microsoft 365 and SharePoint environment, improving workflows, enabling self-service solutions, managing SharePoint sites and permissions, and building low-code automation using Power Platform tools. This role is open to remote-based applicants.
Job Description
Stakeholder Engagement
Work closely with business stakeholders to understand processes, challenges, and information-flow requirements.
Translate business requirements into practical SharePoint or Power Platform solutions.
Support users across all departments by providing guidance, training, and best practices.
Facilitate continuous improvement by identifying opportunities to streamline workflows and enhance governance.
Design, Development & Support
Design, build, and maintain Power Automate workflows, Power Apps forms, and SharePoint Lists/Libraries.
Configure and maintain SharePoint Online sites, permissions, pages, and content structures.
Develop simple automation, data integrations, and reporting dashboards using Power BI (advantageous).
Support the lifecycle of solutions: testing, deployment, documentation, training, and ongoing optimisation.
Monitor platform health, usage, and permissions to ensure stable, secure, and compliant operation.
Troubleshoot issues and provide second-line support to departments using Power Platform or SharePoint solutions.
Assist with governance, auditing, and content lifecycle management (retention, ownership, permissions review).
Job Requirements
Practical experience building Power Automate workflows and Power Apps (canvas apps essential).
Strong knowledge of SharePoint Online: site administration, lists, libraries, permissions, and content structure.
Ability to analyse processes and translate them into structured workflows or applications.
Understanding of Microsoft 365 ecosystem (Teams, OneDrive, Entra ID/Azure AD basics).
Strong communication skills, able to bridge the gap between business and technical users.
High attention to detail and ability to work with structured data.
Ability to produce user documentation, SOPs, and training material.
Ability to work under pressure and manage multiple requests.
Advantageous
Power BI report creation
PowerShell basics
JSON formatting for advanced SharePoint views
Understanding of governance, compliance, and auditing within Microsoft 365
Education and training
IT-related degree, diploma, or equivalent experience.
Microsoft certifications (e.g., PL-100, PL-200, MS-700) beneficial but not required.
Experience
1–3 years’ experience working with SharePoint Online or Power Platform in a support or analyst capacity.
Hands-on experience building workflows or applications using Power Automate / Power Apps.
Experience training business users and gathering requirements.
Exposure to Microsoft SQL Server or data concepts advantageous.
Experience working within Agile or iterative delivery environments beneficial.
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