VKB Group
Job Description:
Join VKB Fuels as a Fuels Site Administrator, responsible for the daily admin of our fuel forecourt, Convenience Store, and Quick Service Restaurant. This role suits someone detail-oriented with solid admin and retail experience.
VKB Fuels is seeking an experienced and highly capable Fuels Site Administrator to take ownership of the full administrative, financial, and operational support functions of our fuel forecourt, Convenience Store, and Quick Service Restaurant.
This is a hands-on role suited to a confident professional with strong retail, fuel, and financial administration experience who can operate independently, support site leadership, and ensure best-in-class compliance, reporting, and controls across the site.
About this role:
Serve as the second-in-command on site, assuming full operational and administrative responsibility in the absence of the Site Manager
Act as the primary point of contact for staff, suppliers, and service providers when the Site Manager is not available
Handle and resolve customer queries, escalations, and complaints professionally, ensuring service standards are upheld and issues are closed out effectively
Make informed, time-sensitive decisions to ensure continuity of operations and minimal disruption to site activities
Support the Site Manager with day-to-day operational leadership, problem-solving, and workflow coordination
Monitor staff performance on shift, address minor disciplinary or operational issues, and escalate matters where necessary
Ensure compliance with company policies, safety standards, and operational procedures during all shifts under their control
Minimum Requirements:
Grade 12
Code A Driver’s License
2–3 years’ relevant admin experience
Computer literate (MS Office essential)
Bookkeeping qualification will be an advantage
Duties & Responsibilities:
Cash-up, Fuel Reconciliations & Banking
Perform daily cash-ups, fuel readings, and banking
Submit day-end documents and reports to head office
Assist with CIT collections and address discrepancies
Stock Management
Order, receive and issue stock for C-Store and bakery
Reconcile stock vs sales and manage returns
Conduct regular stock checks and ensure accurate pricing
Staff Administration & Planning
Create and manage rosters for cashiers and pump attendants
Oversee onboarding, uniforms, and training schedules
Maintain all health and safety staff documentation
General Site Administration
Process invoices, payments, and customer accounts
Handle admin-related audit items and system reporting
Act as backup for Site Manager and secondary key holder
Skills & Competencies:
Strong administrative and organisational skills
Attention to detail and numerical accuracy
Reliable, honest, and able to work independently
Comfortable in a retail/fuel environment
Experience with NAV, Power BI, or similar systems is a plus
Closing Date 25 January 2026
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