Website Santam Insurance
Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. S… read moreantam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964. 1 Sportica Crescent Tyger Valley Bellville, 7530
JOB DESCRIPTION
The candidate will understand premium and profit objectives through brokers by building relationships that will ensure growth and retention through creative and attentive marketing, underwriting and risk management strategies.
KEY ACCOUNTABILITIES
Manage allocated portfolio growth, retention, profitability and any other business relevant factors and agree growth plan.
Work within a cluster and indirectly lead a team comprising of Service Consultants and Underwriters to deliver a service to the allocated portfolio of brokers.
Reporting on performance against agreed targets
Identify and develop sales opportunities
Provide Training to brokers
Ensure a consistent and detailed understanding of the sales targets, goals, performance levels, products, business rules and conditions.
Ensure a consistent detailed understanding amongst brokers of their growth targets, goals, performance levels, available products and any compliance requirements.
Establishing strategies to further grow the portfolio and contribute ideas, leadership and innovation
Utilize technology to manage data and the performance of the portfolio under management
Prospecting for new brokers as well as business development opportunities.Engaging with Underwriting, Claims and Finance teams
Ensure alignment of quality standards
Ensure alignment of business processes
Ensure brokers operate within agreed mandates
Comply with corporate governance policies, procedures and standards
Serve as the primary contact point for broker staff to build and maximize the broker relationship
Effectively drive and deliver on business model to ensure performance targets are achieved in line with strategy
Ensure continuous strategic and business alignment between brokers and business
Identify and drive opportunities to improve and enhance product and service offerings
Keep abreast of market conditions and trends and relevant industry regulations
Prepares and maintains a market analysis, including competitor information in order to provide input on distribution, product, price and promotion strategies
Effective participation in any relevant industry related functions and forums and participate in continuing education and other learning opportunities
Ensuring credibility with brokers by maintaining detailed knowledge of current market conditions and competitors’ products
Participate in product development
Resolve customer and broker complaints and queries
Collaborate and work with support units to deliver required service levels
Co-ordinates and delivers new and on-going training on products, processes and systems
Work within a Portfolio cluster and provide technical leadership and direction for the underwriting (technical, pricing, structure, complex processing) on all matters as they relate to ownership of your assigned portfolio.
Participate in retention strategy
QUALIFICATIONS AND EXPERIENCE
Matric or equivalent qualification
FAIS accreditation required
RE 5
NQF 5 insurance or risk management qualification
Minimum 3 years’ Commercial Insurance experience
Knowledge of HCV Insurance sales and underwriting experience
Experience in being on the road, dealing with, and visiting brokers
A thorough understanding of all Heavy Haulage /HCV insurance products
SKILLS & KNOWLEDGE
Ability to understand client base related requirements and to conceptualize and develop relative support
Good understanding of value chain in order to implement cost savings and maximise profitability
Project management skills
Working knowledge of financial management – accounting – information systems and marketing
Strong business orientation with commercial and financial skills.
Computer literate in data manipulation – i.e. Excel as well as technology in general
Strong networking and relationship building skills
Negotiating skills
Decision making abilities
Technical claims and underwriting skills
Risk management
Strong knowledge of Reinsurance
COMPETENCIES
Deciding & Initiating action
Working with people
Relating & Networking
Persuading & Influencing
Presenting & Communicating Information
Learning & Researching
Delivering results & Meeting Customer Expectations
Coping with Pressures & Setbacks
Achieving Personal Work Goals & Objectives
Analysing
Writing and reporting
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Apply via company website ( http://www.santam.co.za ) or