Alstom
Job Purpose
Manage / be part of Engineering, looking for the improvement of the reliability and availability of the fleet
Provide technical advisory services to resolve technical issues at the Depot level, ensuring Quality, Cost and Delivery (QCD) requirements are met and be the link between Gibela and the Customer to resolve issues that need Engineering support.
Propose ideas for Life Cycle Cost (LCC) improvements either on product design, process and tools through technical data analysis from commercial service (during warranty and out of warranty),
Support Engineering activities in the project at depot level.
Coordinate with Central Engineering functional tests, train validation as per all test or validation requests.
Technical Support
Review all commercial faults with the customer and agree on responsibility depot engineer and the customer’s depot engineer meet to review all the faults that have been fixed.
Resolve technical problems within the depot by identifying root causes and developing robust solutions that are right first time
Validate and provide performance report on all applied reliability solutions
Investigate repetitive failures and determine if they are either corrective or fleet defect issues.
Provide technical support to field investigations for root cause identification
Propose innovative solutions and implements solutions in the projects
Manage technical points raised by Customer and Gibela team in Web-Portal tool or any other tool available
Allocate and review weekly faults with the customer
Flag Potential Service Affecting Failures (SAF) to the business
Update SAP with all confirmed and agreed failure notifications
Lead contractual technical investigations and recoveries for Major EMD
Tracks all measurements analysis KPI’s in depot relating to Central Engineering
Support field modifications for complex solutions
Supports Supplier Quality at the depot for complex investigations and non-conformance (NCR) claims
Technical support for Reliability Growth through investigations and data analysis.
Reliability target as per contract are met monthly.
Daily commercial service targets are me.
Customer survey targets are met.
Minimum Requirements
BSc / BEng / BTech (Mechanical or Electronics or Mechatronics or Electrical Engineering) or similar relevant qualification.
3 years experience in?:
RAMS.
Prognostic Tools (Centralised Fleet Maintenance (CFM), Health Hub (HH) or equivalent tools for remote fleet monitoring program).
Microsoft Office (Excel, Power Point, Word…)
System Application and Products (SAP).
Working knowledge of safety management systems and risk assessment..
Abstract knowledge engineering design processes, engineering drawings and interpretation software
Registered or Registerable as a Professional Engineer/Technologist with ECSA.
2 years experience in rail safety and railways standards knowledge preferred. (advantageous)
2 years Fault Finding and Technical support experience. (advantageous)
Special Requirements
Incumbent will be required to travel to client depots, suppliers and the customer.
Closing Date
11 March 2026
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