Website The Coca-Cola Company
Welcome to Coca-Cola South Africa, the company that does the most for community upliftment and is the home of South Africa’s favourite brand. It is the mission of TheCoca-Cola Company to refresh the world, inspire moments of optimism and happiness, create value and make a difference. Here y… read moreou’ll find everything you want to know about the Coca-Cola business in our country, from our bottling partners and brands, to our leadership and sustainability programmes. South Africa is the largest Coca-Cola market in Africa and consistently ranks among the best performing countries in the world of Coca-Cola. This impressive position is made possible by the hard work and commitment of our four bottlers, our canning operation as well as our employees, whose main vision is to benefit and refresh the people of South Africa. We’re proud to be a business unit of the Coca-Cola Eurasia and Africa Group, which is headquartered in Istanbul, Turkey. TheCoca-Cola Company has operations in more than 200 countries around the world and serves its beverages at a rate of 1.8 billion every day. Working together with our bottling partners, we work to consistently deliver value to our customers—the grocers, retailers, vendors, spazas and tuck shop owners—across South Africa. TheCoca-Cola Company owns the brands, and our bottling partners produce, package, distribute and merchandise our products worldwide. In South Africa, The Coca-Cola System (our Company and bottling partners) employs approximately 9,000 employees and has 15 facilities. Learn more about our bottling system.
Job Description
Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Rem and Benefits department. We are looking for talented individuals with relevant skills and experience for a Rem and Benefits Intern at Midrand. The successful candidate will report directly to the Rem and Benefits Specialist.
Key Purposes
Provides administrative support to the CCBSA Employee Benefits Specialist and first line query resolution support to internal customers, ensuring process efficiency and effectiveness, and excellent customer service.
Key Duties & Responsibilities
Disability Management
Processing of disability claims within the risk policy SLA agreements.
Review of Absenteeism report monthly and identify potential notifications and members who may be at risk and engage with the region accordingly.
Ensure clear, accurate and timeous communication to payroll and regions relating to an approved claim.
Ensure all funds during the waiting period of member are recovered by the employer.
Communicate with region review communication from Insurer and ensure disability employee adheres to within time period.
Be able to lodge appeals within the applicable grace period and identify reasons for claim being declined and recommendations.
Potential notifications
Admitted claims
Medical Reviews
Appeals
Identify problematic areas in the administration of disability process and provide solutions to enhance the process.
Provide training guide on disability process with regions and interactive training sessions.
Maintain a current monthly tracker on all disabilities status to be shared with the Region and clear identification of areas of concern.
Monthly recons of insurer payments and schedules with funds received in company account.
Timeous retirement counselling sessions for disability members and a seamless separation.
Liaise with 3rd party benefit providers and maintain a healthy relationship.
Death Claims Management with Times frames of Risk policy SLA.
Funeral Cover: ensure on the notification of a death of a member or dependent all funeral claims are processed timeously, and verification of any other funeral benefits an employee may have. All forms and supporting document to be complete before sending to insurer.
Group Life Cover: ensure accurate information is completed by forms and supporting document for the GLA payment. Verification that employee has no other additional Group Life cover and action accordingly.
Death Investigation: Ensure Superfund receives all employer information to institute a death investigation.
Provide guidance to HR and training on death claims process and act as an intermediary between HR and Insurer.
Update the death claims guide accordingly.
Identify challenge areas in administration of death benefits and provide recommendations so process is seamless.
Unclaimed benefits
Investigate all queries relating to unclaimed benefits with the various platforms and provide updates to enquirer.
Medical Aid
Track new entrants and ensure on medical aid within the company policy.
Timeously assist with medical aid enquiries and route accordingly.
FAWU
Monthly recons of membership and assist payroll with any other enquiries.
Retirement counselling sessions.
Ensure all Normal and Early retirements sessions are done at least 4 weeks before exit and records of sessions are kept.
Ensure all PRMA agreements or instructions are concluded before employee exits.
Completed general office administration
Completes and controls day-to-day office administrative functions so that all documentation can be correctly and timeously handled, whilst providing a quality service.
Ensures at all administrative activities meet the standards of the customer and relevant company policies and procedures (100% accurate, timeous, etc.).
Takes charge of telephone calls received and if necessary re-routes with as little inconvenience to customer as possible.
Treats all customers with respect and dignity at all times.
Requests are completed timeously, correctly and are legible.
Records are kept, maintained and updated as per company procedure and access is properly controlled.
Keep functional contact list updated with e-mail addresses and contact numbers.
Assist with other adhoc projects within the team.
Regional HR Reporting
Draws regional HR reports, analyses trends and reports on these on a quarterly basis.
Provides reports to customers as and when requested.
Reports meet the standards of the customer (on time and 100% accurate and any other specific needs of the customers in line with the requirements set by the Regional HRBP).
Helps maintain a positive service culture.
Skills, Experience & Education
Qualifications
Minimum requirement:
Grade 12 with Maths or Maths Literacy -passed at 40%
3 year HR or Finance Diploma or Degree
Driver’s Licence advantageous
Additional Experience:
Good MS office skills.
MSD experience advantageous
Competencies
Business acumen.
Excellent interpersonal and communication skills.
Technical expertise.
Highly professional standards of integrity and customer service.
Ability to establish trust.
Reputation for discretion and sound judgment.
Translate and implement strategies.
Ability to gather, analyse and report on key business and HR metrics to support decision making.
Attention to detail.
Ability work under pressure.
Problem solving skills.
Deadline:13th March,2026
go to method of application »
Apply via company website ( http://www.coca-cola.co.za ) or