Website merSETA
The merSETA is one of the 21 Sector Education and Training Authorities (SETAs). Established to promote skills development in terms of the Skills Development Act of 1998 (as amended), the 21 SETAs broadly reflect different sectors of the South African economy. The merSETA encompasses Manufacturing… read more, Engineering and Related Services.
Purpose:
The position is responsible for providing effective, efficient, and comprehensive administration, secretarial and support service to the regional office central liaison, regional stakeholders, and managers to ensure that training and development initiatives in the regions are appropriately facilitated.
Key Responsibilities
The ideal candidate should be able to fulfill and perform the following key accountabilities and responsibilities:
Sound, effective, and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information.
Professionally attend, handle and response to all Stakeholder queries ensuring amiable and timeous resolution
Completing Learner Registrations accurately and timeously ensuring all required information is captured accurately and according to procedure all information required is attached and saved for easy accessibility
Efficiently and effectively perform secretarial duties to support sound regional administration
Advise and support stakeholders on processes, procedures, and information relating to skills development issues
Ensure the execution of project initiatives including ad-hoc projects, providing regional assistance to all merSETA, projects
Maintain efficient office management processes aligned with secretarial best practices, involving record-keeping systems, correspondence, communication, and payment requisitionsAccurate capturing of information on the system, ensuring the database is kept up to date
Efficiently and effectively generate reports as required to assist the office in achieving its targets ensuring accuracy of information
Effectively and timeously administer all aspects of the suspension process for Apprentices and Learners
Continuously track, monitor, and measure individual performance against set standards and performance targets
Qualifications and Experience
A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6 qualification that matches a 3-year Diploma in these areas:
Business Administration
Office Administration
Commerce
Project Management
Training and Development
1 year experience in Administration and Customer Relations in a SETA environment
Knowledge and Skills
Problem-Solving Skills
Customer Service Orientation
Technical Skill and Competence
Attention to Detail Skills
Collaboration skills
Communication Skills
Computer literacy with solid knowledge of MS Word, Excel, Outlook, and Database
Knowledge and understanding of Skill Development Legislation
Deadline:10th March,2026
go to method of application »
Apply via company website ( N / A ) or
www.merseta.org.za