Website 99C
We officially opened our doors on 1 September 2008 with 30+ staff and the Checkers account. A big win. One we took seriously, entering into a one-year exclusivity agreement with the Shoprite Group, to give ourselves time to immerse the agency in their business. Taking the time to develo… read morep deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing. 9th Floor Atlantic Centre 16 Christiaan Barnard Street, 8001
Responsibilities:
Client Service
Establish and maintain relationships with clients. Build trust through ongoing thought leadership in social media.
Manage creative briefs, client feedback and delivery of content.
Plan, create timelines, update status, manage deliverables and expectations.
Set up, manage, conduct, and contact report on client presentations.
Assist with administration and finance.
Manage user security and access to clients’ accounts / tools / reports / dashboards.
Strategic Thinking
Collaborate and contribute on Social Media proposals and concepts for:
Planned and ad-hoc activity.
Online listening, trend sourcing, outreach & tactical response
Channel health or emerging channel creation
Ideation, workshops, brainstorms etc.
Contribute to Influencer Marketing and Content Marketing efforts.
Regularly update teams / clients on current and emerging landscape trends, competitor activity and latest news
Content & Channel Planning
Work closely with client & wider client service team to create, manage and maintain social content and/or communication calendars.
Conduct regular research to monitor clients, consumer, influencer, competitor, industry, and social landscape/trends activity.
Ensure each individual channel has clarity on plans, actions, responsibilities, and social posting schedule with best practice in mind.
Content & Channel Administration
Assist and/or manage the production of content on social jobs.
Ensure collaboration with creative, paid media and other relevant departments for effective execution of work.
Scheduling & deactivation of content across channels.
Ensure effective searchability / tracking / tagging across content.
Ad hoc community management as-and-when required.
Content & Channel Performance Management
Work closely with Strategy department to ensure effective integration of efforts.
Assist with Channel, Content, Campaign and Health Audits / Reporting
Assist with Benchmark, Review, Live Listening and ROI Reporting
Conduct regular performance checks & ensure escalations/recommendations are made timeously.
Manage Creative Identity of Channel, Content, Templates and Spec sheets.
Department Integration:
Establish and manage relationships and/or partnerships with key leverage points that affect social media strategy, management and/or implementation. You’ll need to be able to collaborate and partner in any relevant exercises.
This is including but not limited to:
In-House Departments
Social Media Platforms
Paid Media Agencies and/or Publishers
Influencer Management
Online Listening & Reputation Management
Content Marketing & Production
Technology Development (AR, VR or AI)
Immerging technology etc. ?
Requirements:
Work experience in Social Media and/or Agency Environment
Experience in the fundamentals of classical and digital marketing
Excellent verbal and written communication skills?
Strong analytical and project management skills
Excellent interpersonal skills
Public speaking and presentation skills is beneficial.
Self-motivated, hard-working and eager to learn attitude.
Highly organised, strong attention to detail, deadline driven, ability to problem solve and confident in a fast-paced environment.
Deep understanding of the various social media and immerging marketing channels
Experience with retail brands is beneficial.
Valid, driver’s licence and own transport.
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Apply via company website ( https://www.99c.co.za/ ) or