Website Hello Group
The Hello Group exists to create game-changing integrated consumer and business services for migrant and marginalised communities. Our services are co-created to be low cost, easily accessible and amazingly simple to use with technology at the very core. By constantly evolving for consumers and rese… read morellers we maintain market leadership and entrench the Hello Group within the fabric of our communities. We know we have succeeded when we are the dominant telecom, financial, business, travel, and media service provider within our target markets, very few people leave us for the competition and we get more new customers from referrals than from active selling. Hello. To a better future. Centurion Gate Office Park Centurion Pretoria, Gauteng 0157 South Africa
Description
Hello Group is seeking to appoint a dedicated Collections & Recoveries Manager who will be responsible for the end-to-end management of rental collections, arrears recovery, and asset repossession across the Hello Rides motorcycle fleet. The role is critical to protecting revenue, managing credit risk, and enforcing contract compliance by combining banking transaction analysis, driver behaviour investigation, telematics data, and direct driver engagement.
Duties and Responsibilities
Manage daily and weekly rental collections across multiple delivery platforms
Monitor expected vs actual collections by driver count, ZAR value, and platform cycles
Analyse Hello Paisa bank inflows and investigate missing or diverted income
Work with telematics teams to validate driver activity and trip data
Engage directly with delinquent drivers and define recovery strategies
Authorise repossessions and contract terminations when required
Provide weekly management reports on collections, arrears, and recoveries
Design and build the collections team, workflows, and KPIs as the business scales
Minimum Requirements
Matric / Grade 12
5–10 years’ experience in collections, recoveries, or credit control
Experience in asset-backed lending or vehicle finance recoveries
Strong ability to analyse transactional and behavioural data
Preferred Qualifications & Experience
Diploma or Degree in Finance, Business, Credit, or Risk Management
Experience in fintech, fleet leasing, or rental recoveries
Prior experience building or leading collections teams
Deadline:12th March,2026
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Apply via company website ( http://hellogroup.co.za/ ) or